Operations Emergency Response Specialist

hace 5 días


Panamá, Panamá, Panamá EF Education First A tiempo completo

The Operations Emergency Support Team is looking for individuals with strong empathy and communication skills to join their fast-paced working environment.

Key Responsibilities

  • Answer calls on the Operations Emergency line, open cases and assign to specialists by product
  • Liaise with teammates across departments to ensure consistency of cases and case management procedures
  • Provide on-tour support and assist with operational tasks required to produce a tour
  • Collaborate with internal stakeholders to provide a great customer experience
  • Assist the Safety and Incident Response team with administrative tasks as needed

You'll Be Great At This Job If:

  • You're fluent in English and have excellent communication skills
  • You have great attention to detail and are a team player
  • You can remain calm under pressure and make good judgments
  • You're a positive attitude holder with empathy for others

About EF Education First

EF Education First is a multinational education company that offers language training, cultural exchange, and academic programs. We have over 600 schools and offices in more than 50 countries, and our mission is to open the world through education.

Benefits

  • A competitive salary of $45,000 per year
  • The opportunity to travel on one of our global tours yearly
  • A multicultural and diverse work environment
  • Equal opportunities employer committed to inclusion and belonging


  • Panamá, Panamá, Panamá EF Education First A tiempo completo

    Job Title: Operational Safety and Incident Response SpecialistEF Education First is seeking a highly skilled and experienced Operational Safety and Incident Response Specialist to join our team in Panama. As a key member of our Tours Safety and Incident Response Team, you will be responsible for driving and overseeing regional operational safety initiatives...


  • Panamá, Panamá, Panamá EF Education First A tiempo completo

    Are you a customer service enthusiast with a passion for operations and incident response? We're looking for a skilled and empathetic individual to join our Operations Emergency Support Team as a key member of our remote team.As a member of our team, you will be responsible for answering calls, opening operational cases, and assigning them to the correct...


  • Panamá, Panamá, Panamá EF Education First A tiempo completo

    Join EF Education First's Safety and Incident Response TeamEF Education First is a global leader in international education, with a presence in 115 countries and a mission to open the world through education. We're seeking a highly skilled and empathetic individual to join our Safety and Incident Response team as an Incident Response Intern.About the...


  • Panamá, Panamá, Panamá EF Education First A tiempo completo

    Job Title: Multilingual Crisis and Incident Response SpecialistThe Safety and Incident Response team at EF Education First is looking for individuals who possess strong empathy, a positive attitude, and the ability to remain calm under pressure. These skilled professionals will utilize their customer service and communication skills to streamline...


  • Panamá, Panamá, Panamá EF Education First A tiempo completo

    Unlock Your Potential in a Multicultural EnvironmentAre you passionate about delivering exceptional customer experiences and fluent in French? Do you thrive in fast-paced environments and possess a strong empathy for others? If so, we invite you to join our Emergency Support Team at EF Education First in Panama City.About the RoleWe are seeking a highly...


  • Panamá, Panamá, Panamá Marriott International A tiempo completo

    Job OverviewWe are seeking a highly skilled Maintenance Operations Specialist to join our team at Marriott International.


  • Panamá, Panamá, Panamá EF Education First A tiempo completo

    We are seeking a talented and dedicated Safety and Incident Response Specialist to join our team in Panama. As part of the Tours Safety and Incident Response Team, you will be responsible for managing the communications, systems, and processes related to our 24/7 incident response setup.About EFEF is a global education company that has been helping millions...


  • Panamá, Panamá, Panamá Reclutamiento A tiempo completo

    Job OverviewWe are seeking a highly motivated and organized Business Operations Specialist to join our team. The successful candidate will be responsible for coordinating business operations, providing administrative support, and ensuring the smooth day-to-day functioning of our organization.Key Responsibilities- Coordinate business operations and provide...


  • Panamá, Panamá, Panamá Caterpillar A tiempo completo

    About This RoleCaterpillar is seeking a skilled HR Operations Specialist to support business excellence in our Human Resources function. As an HR Operations Specialist, you will contribute to operational efficiency and effectiveness by executing processes related to employment compliance, payroll, absence management, time tracking, benefits administration,...


  • Panamá, Panamá, Panamá EF Education First A tiempo completo

    EF Education First is dedicated to opening the world through education. As a key member of our Safety and Incident Response team, your primary responsibility will be to communicate with Tour Leaders in the event of an operational incident. Your attention to detail and ability to remain calm under pressure will be essential in this role. The ideal candidate...


  • Panamá, Panamá, Panamá UNICEF A tiempo completo

    About UNICEFUNICEF is a leading international organization that works in over 190 countries to save children's lives, defend their rights, and help them reach their full potential.We are committed to delivering the highest quality services to children and families around the world. Our team of dedicated professionals is passionate about making a difference...


  • Panamá, Panamá, Panamá Smithsonian Institution A tiempo completo

    Job SummaryAs a Laboratory Operations Specialist, you will be responsible for the day-to-day management of laboratory operations, including equipment maintenance, inventory management, and ensuring a safe working environment.Key Responsibilities• Manage laboratory equipment and supplies, ensuring that they are in good working order and properly...

  • Operations Coordinator

    hace 3 semanas


    Panamá, Panamá, Panamá EF Education First A tiempo completo

    Operations Intern (Specialized Tours)As a key member of our Operations team, you will support the smooth delivery of our Specialized European tours. This role involves assisting with group bookings, collaborating with internal stakeholders and external suppliers, and ensuring all supplier safety checks are processed effectively. You will also provide...


  • Panamá, Panamá, Panamá EF Education First A tiempo completo

    Key ResponsibilitiesAs a critical member of our tour operations team, you will play a pivotal role in ensuring the success of our global tours. Your primary responsibilities will include:• Providing EF Tour Directors with essential information and support to execute tours seamlessly.• Offering emergency telephone service for operational on-tour...


  • Panamá, Panamá, Panamá EF Education First A tiempo completo

    The Global Operations Support team at EF Education First is seeking a detail-oriented and entrepreneurial individual to join their team in Panama. As an Operations Coordinator, you will play a crucial role in ensuring the smooth operation of our worldwide tours, from planning stages to on-tour experience and post-trip follow-up.Key responsibilities include...

  • Global Crisis Manager

    hace 3 semanas


    Panamá, Panamá, Panamá EF Education First A tiempo completo

    Role OverviewEF Education First is seeking an Emergency Response Specialist to join our team.This is a full-time, temporary position with a focus on managing high-severity cases, facilitating communication between travelers and stakeholders, and providing support to US sales staff.The ideal candidate will have 2+ years of experience in a customer-facing...


  • Panamá, Panamá, Panamá EF Education First A tiempo completo

    Operations InternAt EF Education First, we're on a mission to open the world through education. We're a multicultural and multilingual community of team members working across 55 countries. We're looking for an entrepreneurial individual with a can-do attitude to join our Operations department in Panama.Main Responsibilities:Support the operations staff in...


  • Panamá, Panamá, Panamá APM Terminals A tiempo completo

    Job OverviewThe Container Terminal Operations Specialist will play a vital role in ensuring the efficient planning and execution of vessel operations at our terminals. This position requires strong analytical and problem-solving skills, as well as excellent communication and collaboration abilities. Key ResponsibilitiesThe successful candidate will be...


  • Panamá, Panamá, Panamá UNICEF A tiempo completo

    Company OverviewUNICEF is a global organization dedicated to improving the lives of children and families. Our team is passionate about making a difference and committed to delivering high-quality results.SalaryThe estimated salary for this position is between $80,000 and $110,000 per year, depending on location and experience.Job DescriptionWe are seeking a...


  • Panamá, Panamá, Panamá EF Education First A tiempo completo

    Safety and Incident Response ExpertAt EF Education First, we are committed to providing a safe and secure environment for our students, staff, and partners. As a Safety and Incident Response Expert, you will play a critical role in ensuring the well-being of our community.Key Responsibilities:Develop and implement safety protocols and procedures to mitigate...