IT Systems Specialist

hace 3 días


Panamá, Panamá, Panamá Red Bull A tiempo completo
Job Overview

The IT Professional plays a vital role in delivering exceptional end-user support and service. The individual is responsible for maintaining a high level of customer satisfaction by consistently improving our IT service management processes and adhering to company guidelines.

This role involves ensuring the up-to-date and secure inventory of end-user devices and regional IT equipment, as well as providing day-to-day IT support that maximizes remote service desk use and output while pushing for fast resolutions.

Key responsibilities include professional end-user onboarding, organization of IT security training, local end-user account administration, and incident management processes.

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