Digital Payment Protection Specialist
hace 3 días
About the Role
This is an exciting opportunity for a seasoned professional to join Pandora's team as a Fraud & Payments Specialist. As a member of our international organization, you will contribute to the development and implementation of strategies to protect our e-commerce revenues and maintain our reputation for excellence.
Key Responsibilities:
- Risk assessment and mitigation
- Chargeback management and resolution
- Payment system analysis and optimization
- Cross-functional collaboration with customer contact centers, customer relations teams, and finance teams
- Subject matter expertise for Pandora's payment systems and providers in eCom
Requirements
- At least 3 years of experience in managing international payments, fraud, and chargebacks for a global retail organization
- Experience working with Mexico or Brazil markets
- Strong investigation skills
- Strong analytical skills
- Strong problem-solving skills
- Excellent communication skills in Spanish and English, Portuguese is a plus
- Ability to collaborate cross-functionally with key internal stakeholders
- Proficiency with Microsoft Office Adyen Acquiring partner portals such as AMEX Mercado pago Paypal etc.
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