Global Travel Emergency Response Specialist

Job OverviewThe Safety and Incident Response team at EF Education First is seeking a highly skilled individual to join our Operations Emergency Support Team. This role involves providing exceptional customer service and technical support to customers in a fast-paced environment.Key Responsibilities:Answer all calls that come into the Operations Emergency...

About The RoleThis is a unique opportunity to join our team as an Emergency Response Specialist. In this role, you'll be responsible for managing high severity cases, facilitating communication between travelers, and supporting US sales staff with routine on-tour issues. You'll work closely with our central Safety, Operations, and Flights teams to ensure a...

SAFETY & INCIDENT RESPONSE SPECIALISTWith one shared mission of opening the world through education, EF is a multicultural and multilingual community of team members working across 55 countries all around the world.Bring your talents, your perspective, and your ambition.In return, we offer a vibrant, dynamic working environment, and a fulfilling...

OperationsIncident Response InternEF Education First is the world leader in international education.With more than 52,000 staff and teachers and with a presence in 115 countries around the world, our mission is simple: opening the world through education.Since we were founded in 1965, EF has helped more than 15 million people see the world, learn a language...

The Safety and Incident Response team is looking for individuals who exhibit strong empathy, positive attitude, and calm under pressure skill sets in a fast-paced working environment.These individuals will use their customer service and strong communication skills to aid in streamlining communication and operational incident response case management.WHAT YOU...

Role SummaryThis is a full-time, temporary position that requires 2+ years of experience in a customer-facing role. As an Emergency Response Specialist, you'll work in crisis management and support functions within Educational Tours. Your primary responsibility will be to respond to various emergencies and manage serious cases directly.Key...

**Company Overview**EF Education First is a multinational education company that specializes in language training, educational travel, and cultural exchange programs. With a presence in over 50 countries, we offer a unique opportunity to work with a diverse team of professionals who share a passion for education and innovation.Safety & Incident Response...

Emergency Response Specialist (Seasonal)Panama City, PanamaJoin us at EF Tours, a division of EF Education First, as we revolutionize the educational travel industry and transform students into the next generation of global citizens.TheRole:As an Emergency Response Specialist, you will work in thecrisis management and support functions within Educational...

Company OverviewEducational Tours, a division of EF Education First, is revolutionizing the educational travel industry by transforming students into global citizens. Our mission is to provide exceptional experiences for travelers while ensuring their safety and well-being.SalaryWe offer a competitive compensation package that reflects the importance of this...

**About Us**EF Education First is a global leader in international education. Our mission is to open the world through education, and we're committed to creating a diverse and inclusive community of educators and learners.Safety & Incident Response Specialist RoleWe're seeking an experienced Risk Management Specialist to join our team. As a key member of our...

Emergency Response ManagerPanama City, PanamaJoin us at EF Tours, a division of EF Education First, as we revolutionize the educational travel industry and transform students into the next generation of global citizens.THE ROLE:As an Emergency Response Manager, you will work closely with the planning, implementation, and training of our crisis management and...

About UsEF Education First is proud to be an equal opportunity employer, committed to providing employees with a work environment free of discrimination and harassment. We strive to stay small to ensure agility, smart thinking, and a fun place to work.Job DescriptionWe are looking for an Incident Response Intern to join our team. In this role, you will work...

About Ef Education FirstWe make things happen at Ef Education First. We encourage you to take full ownership of your work, regardless of your level or experience. Our organization's DNA has a boundless entrepreneurial spirit that drives us forward.Job DescriptionWe are seeking a Tour Logistics Specialist to join our Operations department in Panama. In this...

Job DescriptionThis role involves providing exceptional customer service and technical support to customers in a fast-paced environment. You will answer all calls that come into the Operations Emergency line, open operational cases, and assign to the correct specialist by product. You will also liaise with teammates across departments to ensure consistency...

Key Responsibilities:Crisis Management: Manage customer communication and decisions during serious incidents, including medical issues, law enforcement situations, and large-scale emergencies.Staff Training: Train seasonal staff to provide great support to our travelers in regular and urgent cases.Collaboration: Work with other leaders in our Travel and...

About the Role:As an Emergency Response and Support Professional, you will play a critical role in our company's response to day-to-day and major emergencies. You will work closely with our Safety, Incident Response, Flights Emergency, and Sales teams to provide an exceptional customer experience in the event of an on-tour emergency.Your key responsibilities...

**Job Summary**We are seeking an Operational Safety and Incident Response Specialist to join our team in Panama. As a key member of our operational safety and incident response team, you'll be responsible for managing the planning and execution of crisis management measures. Your primary focus will be on mitigating operational risks and ensuring compliance...

Company OverviewAt EF Education First, we revolutionize the educational travel industry and transform students into the next generation of global citizens.

About the Role">We are seeking an experienced Operations Coordinator to join our team in Panama. As a key member of the Operations department, you will be responsible for ensuring the smooth operation of our worldwide tours.">Key Accountabilities">Your key accountabilities will include providing EF Tour Directors with information and support during execution...

About Us">At EF Education First, we believe that educational travel has the power to break down cultural barriers, foster understanding, and create lifelong memories.">Job Summary">We are looking for an Operations Coordinator to join our team in Panama. As a key member of the Operations department, you will play a vital role in ensuring the smooth operation...