Operational Response Specialist

Job OverviewThe Safety and Incident Response team at EF Education First is seeking a highly skilled individual to join our Operations Emergency Support Team. This role involves providing exceptional customer service and technical support to customers in a fast-paced environment.Key Responsibilities:Answer all calls that come into the Operations Emergency...

SAFETY & INCIDENT RESPONSE SPECIALISTWith one shared mission of opening the world through education, EF is a multicultural and multilingual community of team members working across 55 countries all around the world.Bring your talents, your perspective, and your ambition.In return, we offer a vibrant, dynamic working environment, and a fulfilling...

**Job Summary**We are seeking an Operational Safety and Incident Response Specialist to join our team in Panama. As a key member of our operational safety and incident response team, you'll be responsible for managing the planning and execution of crisis management measures. Your primary focus will be on mitigating operational risks and ensuring compliance...

OperationsIncident Response InternEF Education First is the world leader in international education.With more than 52,000 staff and teachers and with a presence in 115 countries around the world, our mission is simple: opening the world through education.Since we were founded in 1965, EF has helped more than 15 million people see the world, learn a language...

Job Description:We are seeking an experienced Emergency Response and Support Professional to join our team at EF Education First. As a key member of our operations team, you will be responsible for managing customer communication and decisions during serious incidents, such as medical issues, law enforcement situations, and large-scale emergencies.The ideal...

**About Us**EF Education First is a global leader in international education. Our mission is to open the world through education, and we're committed to creating a diverse and inclusive community of educators and learners.Safety & Incident Response Specialist RoleWe're seeking an experienced Risk Management Specialist to join our team. As a key member of our...

About The RoleThis is a unique opportunity to join our team as an Emergency Response Specialist. In this role, you'll be responsible for managing high severity cases, facilitating communication between travelers, and supporting US sales staff with routine on-tour issues. You'll work closely with our central Safety, Operations, and Flights teams to ensure a...

About Us">At EF Education First, we believe that educational travel has the power to break down cultural barriers, foster understanding, and create lifelong memories.">Job Summary">We are looking for an Operations Coordinator to join our team in Panama. As a key member of the Operations department, you will play a vital role in ensuring the smooth operation...

Company OverviewEF Education First is a global leader in international education, operating in over 600 offices and schools across 52 countries. Our mission is to open the world through education, providing students of all ages with the freedom and confidence to explore the world.The RoleWe are seeking an Incident Response Intern to join our Safety and...

**Company Overview**EF Education First is a multinational education company that specializes in language training, educational travel, and cultural exchange programs. With a presence in over 50 countries, we offer a unique opportunity to work with a diverse team of professionals who share a passion for education and innovation.Safety & Incident Response...

Our MissionAt EF Education First, we believe in opening the world through education, providing students of all ages with the freedom and confidence to explore the world. We are seeking an Incident Response Intern to join our team, who shares our passion for education and customer service.The RoleIn this role, you will work closely with the Safety and...

Role SummaryThis is a full-time, temporary position that requires 2+ years of experience in a customer-facing role. As an Emergency Response Specialist, you'll work in crisis management and support functions within Educational Tours. Your primary responsibility will be to respond to various emergencies and manage serious cases directly.Key...

About the RoleAs a Junior Customer Order Specialist, you will play a vital role in ensuring the day-to-day accurate processing of orders. This involves working closely with various stakeholders to provide excellent customer service and meet set KPIs.Your key responsibilities will include:Ensuring timely customer order confirmationProcessing upgrades orders,...

The Safety and Incident Response team is looking for individuals who exhibit strong empathy, positive attitude, and calm under pressure skill sets in a fast-paced working environment.These individuals will use their customer service and strong communication skills to aid in streamlining communication and operational incident response case management.WHAT YOU...

Emergency Response Specialist (Seasonal)Panama City, PanamaJoin us at EF Tours, a division of EF Education First, as we revolutionize the educational travel industry and transform students into the next generation of global citizens.TheRole:As an Emergency Response Specialist, you will work in thecrisis management and support functions within Educational...

About Ef Education FirstWe make things happen at Ef Education First. We encourage you to take full ownership of your work, regardless of your level or experience. Our organization's DNA has a boundless entrepreneurial spirit that drives us forward.Job DescriptionWe are seeking a Tour Logistics Specialist to join our Operations department in Panama. In this...

JOB DESCRIPTION Job Title Junior Customer Order Specialist Job Description Jr Customer Order Specialist As a Jr Customer Order Specialist you are responsible for ensuring day-to-day accurate processing of orders according to a set of KPIs such as Timely Customer Order Confirmation to provide excellent customer service.Your role: Ensure day-to-day accurate...

Company OverviewEducational Tours, a division of EF Education First, is revolutionizing the educational travel industry by transforming students into global citizens. Our mission is to provide exceptional experiences for travelers while ensuring their safety and well-being.SalaryWe offer a competitive compensation package that reflects the importance of this...

Job DescriptionThis role involves providing exceptional customer service and technical support to customers in a fast-paced environment. You will answer all calls that come into the Operations Emergency line, open operational cases, and assign to the correct specialist by product. You will also liaise with teammates across departments to ensure consistency...

About the RoleWe are seeking an exceptional professional to lead our Regional Office in Latin America and the Caribbean. As the Regional Director, you will be responsible for providing strategic vision, direction, and leadership in the region, ensuring the effective implementation of UNFPA's programs and operations.Key Responsibilities:Strategic Direction:...