Operations Emergency Support Team

Thriving in Our Multicultural EnvironmentDo you want to experience life in Panama City and become part of a dynamic, multicultural team? We're looking for individuals who are passionate about customer experience management and fluent in French and English to join our Emergency Support Team. This role involves answering incoming calls from parents and...

Job Description:We are seeking an experienced Emergency Response and Support Professional to join our team at EF Education First. As a key member of our operations team, you will be responsible for managing customer communication and decisions during serious incidents, such as medical issues, law enforcement situations, and large-scale emergencies.The ideal...

Job DescriptionThis role involves providing exceptional customer service and technical support to customers in a fast-paced environment. You will answer all calls that come into the Operations Emergency line, open operational cases, and assign to the correct specialist by product. You will also liaise with teammates across departments to ensure consistency...

About The RoleThis is a unique opportunity to join our team as an Emergency Response Specialist. In this role, you'll be responsible for managing high severity cases, facilitating communication between travelers, and supporting US sales staff with routine on-tour issues. You'll work closely with our central Safety, Operations, and Flights teams to ensure a...

Do you want to enjoy your life in Panama City and w ould you like to be a part of a very multicultural and fun working environment?Availability to workduring the week + Saturdays andSundays (rotational) in early (9 am to 5 pm) or / and late shift (5pm to 1 am) Would you like to help people´s language learning adventure be safe and fun?If so, keep on...

Key Responsibilities:Crisis Management: Manage customer communication and decisions during serious incidents, including medical issues, law enforcement situations, and large-scale emergencies.Staff Training: Train seasonal staff to provide great support to our travelers in regular and urgent cases.Collaboration: Work with other leaders in our Travel and...

About Us">At EF Education First, we believe that educational travel has the power to break down cultural barriers, foster understanding, and create lifelong memories.">Job Summary">We are looking for an Operations Coordinator to join our team in Panama. As a key member of the Operations department, you will play a vital role in ensuring the smooth operation...

Emergency Response ManagerPanama City, PanamaJoin us at EF Tours, a division of EF Education First, as we revolutionize the educational travel industry and transform students into the next generation of global citizens.THE ROLE:As an Emergency Response Manager, you will work closely with the planning, implementation, and training of our crisis management and...

About UsEF Education First has been helping millions of people see new places, experience new cultures, and learn new things about the world and about themselves since 1965. Our mission is to open the world through education, and we strive to make a difference in the lives of our customers and employees alike.Our CultureWe operate like the world's largest...

Company OverviewEf Education First is a multicultural and multilingual community of team members working across the globe. Our shared mission is to open the world through education, fostering a vibrant, dynamic working environment and a fulfilling international career.Job DescriptionWe are seeking an entrepreneurial individual with attention to detail and a...

Job OverviewThe Safety and Incident Response team at EF Education First is seeking a highly skilled individual to join our Operations Emergency Support Team. This role involves providing exceptional customer service and technical support to customers in a fast-paced environment.Key Responsibilities:Answer all calls that come into the Operations Emergency...

Operations Intern (Specialized Tours) With one shared mission of opening the world through education, EF is a multicultural and multilingual community of team members working across 55 countries all around the world.Bring your talents, your perspective, and your ambition.In return, we offer a vibrant, dynamic working environment, and a fulfilling...

Company OverviewEducational Tours, a division of EF Education First, is revolutionizing the educational travel industry by transforming students into global citizens. Our mission is to provide exceptional experiences for travelers while ensuring their safety and well-being.SalaryWe offer a competitive compensation package that reflects the importance of this...

About Ef Education FirstEf Education First is a multicultural and multilingual community of team members working across 55 countries. We offer a vibrant, dynamic working environment and a fulfilling international career.Job DescriptionWe are looking for an entrepreneurial individual with attention to detail and a nothing is impossible attitude to join our...

Specialized Operations Coordinator– EF Panama With one shared mission of opening the world through education, EF is a multicultural and multilingual community of team members working across 55 countries all around the world.Bring your talents, your perspective, and your ambition.In return, we offer a vibrant, dynamic working environment, and a fulfilling...

Operations Coordinator – EF Panama With one shared mission of opening the world through education, EF is a multicultural and multilingual community of team members working across 55 countries all around the world.Bring your talents, your perspective, and your ambition.In return, we offer a vibrant, dynamic working environment, and a fulfilling...

Emergency Response Specialist (Seasonal)Panama City, PanamaJoin us at EF Tours, a division of EF Education First, as we revolutionize the educational travel industry and transform students into the next generation of global citizens.TheRole:As an Emergency Response Specialist, you will work in thecrisis management and support functions within Educational...

About the Role:As an Emergency Response and Support Professional, you will play a critical role in our company's response to day-to-day and major emergencies. You will work closely with our Safety, Incident Response, Flights Emergency, and Sales teams to provide an exceptional customer experience in the event of an on-tour emergency.Your key responsibilities...

About the Role: We are seeking an accomplished Production Manager to lead our tour operations in Latin America. As a key member of our team, you will be responsible for planning and managing tour logistics, ensuring exceptional customer experiences for group tours.Responsibilities:Leadership & Development: Manage day-to-day activities and performance of a...

**Company Overview**EF Education First is a multinational education company that specializes in language training, educational travel, and cultural exchange programs. With a presence in over 50 countries, we offer a unique opportunity to work with a diverse team of professionals who share a passion for education and innovation.Safety & Incident Response...