Emergency Response and Support Professional
hace 3 días
- Crisis Management: Manage customer communication and decisions during serious incidents, including medical issues, law enforcement situations, and large-scale emergencies.
- Staff Training: Train seasonal staff to provide great support to our travelers in regular and urgent cases.
- Collaboration: Work with other leaders in our Travel and Operations team to create supportive materials, develop policies, and improve systems for a better traveler experience.
- Team Management: Work with team managers in the US and Europe to handle team functions in Panama, such as hiring, payroll, and providing regular feedback and professional development.
If you are a skilled crisis manager with excellent communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Global Travel Emergency Response Specialist
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoJob Description:We are seeking an experienced Emergency Response and Support Professional to join our team at EF Education First. As a key member of our operations team, you will be responsible for managing customer communication and decisions during serious incidents, such as medical issues, law enforcement situations, and large-scale emergencies.The ideal...
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Emergency Response Coordinator
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoAbout The RoleThis is a unique opportunity to join our team as an Emergency Response Specialist. In this role, you'll be responsible for managing high severity cases, facilitating communication between travelers, and supporting US sales staff with routine on-tour issues. You'll work closely with our central Safety, Operations, and Flights teams to ensure a...
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Operations Emergency Support Team
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoThe Safety and Incident Response team is looking for individuals who exhibit strong empathy, positive attitude, and calm under pressure skill sets in a fast-paced working environment.These individuals will use their customer service and strong communication skills to aid in streamlining communication and operational incident response case management.WHAT YOU...
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Emergency Support Team Member
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoThriving in Our Multicultural EnvironmentDo you want to experience life in Panama City and become part of a dynamic, multicultural team? We're looking for individuals who are passionate about customer experience management and fluent in French and English to join our Emergency Support Team. This role involves answering incoming calls from parents and...
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Customer Experience Crisis Manager
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoAbout the Role:As an Emergency Response and Support Professional, you will play a critical role in our company's response to day-to-day and major emergencies. You will work closely with our Safety, Incident Response, Flights Emergency, and Sales teams to provide an exceptional customer experience in the event of an on-tour emergency.Your key responsibilities...
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Safety And Incident Response Specialist
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoSAFETY & INCIDENT RESPONSE SPECIALISTWith one shared mission of opening the world through education, EF is a multicultural and multilingual community of team members working across 55 countries all around the world.Bring your talents, your perspective, and your ambition.In return, we offer a vibrant, dynamic working environment, and a fulfilling...
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Global Incident Response Specialist
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoJob OverviewThe Safety and Incident Response team at EF Education First is seeking a highly skilled individual to join our Operations Emergency Support Team. This role involves providing exceptional customer service and technical support to customers in a fast-paced environment.Key Responsibilities:Answer all calls that come into the Operations Emergency...
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On Tour Support Manager
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoEmergency Response ManagerPanama City, PanamaJoin us at EF Tours, a division of EF Education First, as we revolutionize the educational travel industry and transform students into the next generation of global citizens.THE ROLE:As an Emergency Response Manager, you will work closely with the planning, implementation, and training of our crisis management and...
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Incident Response Internship
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoOperationsIncident Response InternEF Education First is the world leader in international education.With more than 52,000 staff and teachers and with a presence in 115 countries around the world, our mission is simple: opening the world through education.Since we were founded in 1965, EF has helped more than 15 million people see the world, learn a language...
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Operational Response Specialist
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoAbout UsEF Education First is proud to be an equal opportunity employer, committed to providing employees with a work environment free of discrimination and harassment. We strive to stay small to ensure agility, smart thinking, and a fun place to work.Job DescriptionWe are looking for an Incident Response Intern to join our team. In this role, you will work...
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Network and Security Professional
hace 4 días
Panamá, Panamá, Panamá Red Bull A tiempo completoDetailed Job DescriptionThe IT Professional is accountable for the daily IT support of end-users and works towards continuously improving end-user satisfaction using Red Bull's IT service management processes and adhering to the company's overall IT guidelines.Main responsibilities include: ensures professional end-user IT onboarding, organizes and provides...
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French Emergency Operator
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoDo you want to enjoy your life in Panama City and w ould you like to be a part of a very multicultural and fun working environment?Availability to workduring the week + Saturdays andSundays (rotational) in early (9 am to 5 pm) or / and late shift (5pm to 1 am) Would you like to help people´s language learning adventure be safe and fun?If so, keep on...
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On Tour Support Specialist
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoEmergency Response Specialist (Seasonal)Panama City, PanamaJoin us at EF Tours, a division of EF Education First, as we revolutionize the educational travel industry and transform students into the next generation of global citizens.TheRole:As an Emergency Response Specialist, you will work in thecrisis management and support functions within Educational...
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Crisis Management Specialist
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoRole SummaryThis is a full-time, temporary position that requires 2+ years of experience in a customer-facing role. As an Emergency Response Specialist, you'll work in crisis management and support functions within Educational Tours. Your primary responsibility will be to respond to various emergencies and manage serious cases directly.Key...
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Tour Operations Manager
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoCompany OverviewEducational Tours, a division of EF Education First, is revolutionizing the educational travel industry by transforming students into global citizens. Our mission is to provide exceptional experiences for travelers while ensuring their safety and well-being.SalaryWe offer a competitive compensation package that reflects the importance of this...
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Ultrasound Order Support Professional
hace 21 horas
Panamá, Panamá, Panamá Philips A tiempo completo**Job Summary:**We are seeking a highly motivated and detail-oriented Ultrasound Order Support Professional to join our team. As a key member of our team, you will be responsible for ensuring the timely and accurate processing of orders, change orders, etc.Your Key Responsibilities:Manage the order desk functional box with all booking requests from...
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Operational Support Specialist
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoAbout Us">At EF Education First, we believe that educational travel has the power to break down cultural barriers, foster understanding, and create lifelong memories.">Job Summary">We are looking for an Operations Coordinator to join our team in Panama. As a key member of the Operations department, you will play a vital role in ensuring the smooth operation...
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Tour Support Assistant
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoOur MissionAt EF Education First, we believe in opening the world through education, providing students of all ages with the freedom and confidence to explore the world. We are seeking an Incident Response Intern to join our team, who shares our passion for education and customer service.The RoleIn this role, you will work closely with the Safety and...
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Senior Design and Business Professional
hace 5 días
Panamá, Panamá, Panamá EMHR A tiempo completoJob OverviewWe are seeking a highly skilled Bilingual Architectural Designer to join our team at EMHR. The ideal candidate will have a strong background in business, marketing design, and architectural design, with experience in 3D modeling, rendering programs, and Adobe Suites.Key Responsibilities:- Collaborate with cross-functional teams to develop...
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It Professional
hace 4 días
Panamá, Panamá, Panamá Red Bull A tiempo completoThe IT Professional is responsible for the daily IT support of end-users and consistently works towards improving end-user satisfaction, utilizing Red Bull's IT service management processes and adhering to the company's overall IT guidelines.The individual maintains an up-to-date and secure inventory of end-user devices and regional IT...