IT Infrastructure Technician
hace 7 días
**Job Summary:**
The International School of Panama is seeking an IT Infrastructure Technician to join our IT team. As an IT Infrastructure Technician, you will play a critical role in supporting the school's technology systems and infrastructure.
This position focuses on providing day-to-day technical assistance, troubleshooting school systems and networks, and ensuring a smooth and efficient technology experience for students, teachers, and staff.
Key Responsibilities:
- Responding to and resolving helpdesk tickets
- Assisting with the maintenance of Student Information Systems (SIS), Learning Management Systems (LMS), Device Management Systems, Security Systems, and school data networks
- Supporting the implementation of new tools, including AI applications, under the guidance of senior team members
- Assisting in account maintenance and user support of productivity and collaboration tools, such as Google Workspace, Microsoft 365, and other cloud-based platforms
- Conducting preventive maintenance to ensure all Tech devices and systems remain functional and up to date
Requirements:
- Bachelor's degree in Computer Science, Education, or related field
- Minimum 2 years of experience in educational technology or a related field
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
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