IT Infrastructure Technician

hace 7 días


Panamá, Panamá, Panamá The International School Of Panama A tiempo completo

**Job Summary:**

The International School of Panama is seeking an IT Infrastructure Technician to join our IT team. As an IT Infrastructure Technician, you will play a critical role in supporting the school's technology systems and infrastructure.

This position focuses on providing day-to-day technical assistance, troubleshooting school systems and networks, and ensuring a smooth and efficient technology experience for students, teachers, and staff.

Key Responsibilities:

  • Responding to and resolving helpdesk tickets
  • Assisting with the maintenance of Student Information Systems (SIS), Learning Management Systems (LMS), Device Management Systems, Security Systems, and school data networks
  • Supporting the implementation of new tools, including AI applications, under the guidance of senior team members
  • Assisting in account maintenance and user support of productivity and collaboration tools, such as Google Workspace, Microsoft 365, and other cloud-based platforms
  • Conducting preventive maintenance to ensure all Tech devices and systems remain functional and up to date

Requirements:

  • Bachelor's degree in Computer Science, Education, or related field
  • Minimum 2 years of experience in educational technology or a related field
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills


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