Credit and Collections Associate

hace 5 días


Panamá, Panamá, Panamá Grainger A tiempo completo

Company Overview

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Grainger is a leading industrial distributor with operations primarily in North America, Japan, and the United Kingdom. We serve over 4.5 million customers worldwide, providing products through innovative technology and deep customer relationships.

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The Job

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The Collection Representative plays a critical role in managing the company's receivables, ensuring timely payments from customers, and resolving any collection-related issues that may arise.

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Main Responsibilities

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Your primary duties will include:

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  • Using professional collection skills and techniques to identify customer reasons for delinquent account status">
  • Analyzing and monitoring delinquent account balances, including effective overdue control and follow-up programs">
  • Collaborating with multiple departments to resolve collections issues and remove payment barriers">
  • Maintaining accurate customer contact notes following established standard repeatable processes">
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Requirements

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To succeed in this role, you will need:

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  • A Bachelor's Degree in Accounting, Finance, Business, or a related quantitative discipline">
  • A minimum of 1 year of experience working in Collections">
  • Excellent negotiation and decision-making skills, with the ability to identify and solve problems">
  • Proficiency in MS Outlook, Word, Teams, and Excel">


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