Credit and Collections Associate
hace 5 días
Company Overview
">Grainger is a leading industrial distributor with operations primarily in North America, Japan, and the United Kingdom. We serve over 4.5 million customers worldwide, providing products through innovative technology and deep customer relationships.
">The Job
">The Collection Representative plays a critical role in managing the company's receivables, ensuring timely payments from customers, and resolving any collection-related issues that may arise.
">Main Responsibilities
">Your primary duties will include:
">- ">
- Using professional collection skills and techniques to identify customer reasons for delinquent account status">
- Analyzing and monitoring delinquent account balances, including effective overdue control and follow-up programs">
- Collaborating with multiple departments to resolve collections issues and remove payment barriers">
- Maintaining accurate customer contact notes following established standard repeatable processes">
Requirements
">To succeed in this role, you will need:
">- ">
- A Bachelor's Degree in Accounting, Finance, Business, or a related quantitative discipline">
- A minimum of 1 year of experience working in Collections">
- Excellent negotiation and decision-making skills, with the ability to identify and solve problems">
- Proficiency in MS Outlook, Word, Teams, and Excel">
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