Call Center Operations Manager

Job Summary:As a key member of the iQor team, the Contact Center Supervisor will oversee call center staff and be responsible for assigning tasks, motivating and disciplining employees, and assessing performance.Responsibilities:Hire, train, and prepare call center representatives to respond to customer questions and complaints and troubleshoot problems with...

Job Summary: iQor is seeking a seasoned Contact Center Supervisor to join our team. In this role, you will be responsible for leading a team of call center representatives, driving performance improvement, and ensuring customer satisfaction. Key Responsibilities: Responsibilities will include: Managing daily call center operations, including staff...

Job Summary:As a key member of the iQor team, the Contact Center Supervisor will oversee call center staff and be responsible for assigning tasks, motivating and disciplining employees, and assessing performance.Responsibilities:Hire, train, and prepare call center representatives to respond to customer inquiries and complaints and troubleshoot problems with...

About the Role:As a Call Center Team Lead at iQor, you will play a vital part in driving customer satisfaction and delivering exceptional results. This role is an exciting opportunity to take on a leadership position and make a significant impact on our team's performance.Key Responsibilities:Lead a team of call center representatives and provide guidance on...

Job Summary:As a Contact Center Supervisor at iQor, you will oversee a team of call center staff, responsible for assigning tasks, motivating and disciplining employees, and assessing performance. Your goal will be to ensure that agents understand and comply with all call center objectives, performance standards, and policies.Key Responsibilities:Hire,...

Job Title: Contact Center TrainerJob Description:We are seeking a skilled Contact Center Trainer to join our team at iQor.Key Responsibilities:Collaborate with department leaders to identify training needs for new hires and existing employees.Partner with management to ensure a consistent customer experience by keeping personnel updated on policies and...

About This RoleWe are seeking a highly motivated and detail-oriented individual to join our team as an Administrative Assistant. As a key member of our center team, you will play a vital role in ensuring the smooth day-to-day operations of our Mathnasium Learning Center.Key ResponsibilitiesProvide exceptional educational services to children, including...

Experienced Operations Manager sought for logistics company in the Americas to lead operational excellence and drive continuous improvement with analytical and leadership skills. Key responsibilities include coordinating daily operations, overseeing vessel stowage plans, optimizing vessel performance, leading and developing the operations team, and...

Experienced Operations Manager sought for leading logistics company in the Americas, requiring maritime background and leadership skills. Key responsibilities include coordinating daily operations, overseeing vessel stowage plans, optimizing vessel performance, leading and developing the operations team, and supporting sales expansion and procurement...

Sagan Job PostingJob Title: Senior Operations ManagerLocation: Remote (EST Time zone)Salary Range: up to 3000 USDJob Summary:At Sagan, we are seeking an experienced and skilled Senior Operations Manager to drive operational efficiency in our real estate investment company. This role is designed for a proactive individual with a background in real estate...

About UNICEFUNICEF is a global organization that works in over 190 countries to improve the lives of children. Our mission is to provide support and resources to help children fulfill their potential from early childhood through adolescence.We are committed to promoting the rights of every child, and we believe that every child deserves access to quality...

Job Summary:As a key member of the iQor team, the Contact Center Trainer will be responsible for developing and delivering training programs that enhance the skills of customer service representatives. This role requires a strong understanding of adult learning principles and the ability to create engaging training materials.Responsibilities:Partner with...

Job SummaryWe are seeking a skilled Customer Service Training Development Manager to join our team at iQor. In this role, you will be responsible for creating and implementing training programs that meet the evolving needs of our call center operations.Key ResponsibilitiesCollaborate with department leaders to identify training needs for new hires and...

Job Summary:As a Contact Center Supervisor at iQor, you will oversee a team of call center representatives, responsible for assigning tasks, motivating and disciplining employees, and assessing performance. Your goal will be to ensure agents understand and comply with all call center objectives, performance standards, and policies.Key...

Production Manager RoleEF Education First, a world leader in international education, is seeking an accomplished professional as Production Manager - LATAM. As the Production Manager, you will lead a team responsible for planning and managing tour logistics and supporting the on-tour customer experience for group tours in Latin America. Your team will work...

Specialized Operations CoordinatorEF Education First is seeking a highly organized and detail-oriented Specialized Operations Coordinator to join our team in Panama. As a key member of our Operations department, you will play a critical role in ensuring the smooth execution of our Specialized tours, both before and during the tour, as well as following up on...

Job Summary:The ideal candidate will oversee call center staff, responsible for assigning tasks, motivating and disciplining employees, and assessing performance.Responsibilities:Lead and manage a team of call center representatives, ensuring they understand and comply with call center objectives, performance standards, and policies.Monitor and evaluate...

Specialized Operations Coordinator Role OverviewAt EF Education First, we're on a mission to open the world through education. As a Specialized Operations Coordinator, you'll play a critical role in ensuring the smooth operation of our tours, both before and during the program. Your attention to detail and proactive approach will make a significant impact on...

Join Amentum as a Program Manager Are you ready to advance your career while overseeing the testing of state-of-the-art military equipment in diverse tropical environments? Amentum provides a unique opportunity to engage in this critical mission through our Army Tropic Range Testing Center (TRTC), which manages a variety of testing locations in lush jungle...

About UNICEFUNICEF is a global organization working to improve the lives of children and their families in over 190 countries. With a strong commitment to promoting children's rights, we provide critical services such as healthcare, education, and protection from violence and exploitation.Job DescriptionWe are seeking an experienced Strategic Operations...