Customer Experience Coordinator

hace 1 mes


Panamá, Panamá, Panamá EMEDFLOW S.A. A tiempo completo

We are seeking a professional and compassionate Customer Experience Coordinator to ensure a seamless and smooth experience for patients throughout their clinical procedures. The position requires direct interaction with patients through various communication channels, acting as the key connection between patients and medical staff.

About EMEDFLOW S.A.

EMEDFLOW S.A. is a leading healthcare provider dedicated to delivering exceptional patient care.

This role is an exciting opportunity for a motivated individual to make a positive impact on patients' lives.

Key Responsibilities
  • Manage communications and logistical details to ensure a smooth patient experience.
  • Act as the primary point of contact for patients, responding to inquiries and concerns in a timely and professional manner.
  • Collaborate with medical staff to provide exceptional patient care and support.

Requirements:

  • Fluency in English and Spanish.
  • Attention to detail and accuracy.
  • Excellent organizational and time management skills.
  • Strong communication and interpersonal skills.
  • Proficiency in computer software applications, such as Microsoft Office suite and Google Workspace.
  • Ability to prioritize tasks and work efficiently.
  • Ability to maintain confidentiality and handle sensitive information.
  • Previous experience in an administrative role is preferred.
  • Bachelor's degree or equivalent experience.

Estimated Salary: $60,000 - $80,000 per year, depending on location and experience. We offer a competitive salary and benefits package to attract and retain top talent.



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