Customer Experience Representative

hace 1 mes


Panamá, Panamá, Panamá Sitel A tiempo completo
About FoundeverTM

FoundeverTM is a global leader in the customer experience (CX) industry, renowned for delivering exceptional experiences to +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver seamless experiences to customers in the moments that matter.

Our Core Values
  • Creativity: We strive to simplify complex processes and lead positive change.
  • Commitment: We aim to exceed expectations and have a lasting impact.
  • Connection: We foster an environment where collaboration and growth thrive.
Job Summary

As a Customer Experience Representative at FoundeverTM, you will be the face of our company, delivering outstanding experiences every day for some of the world's best-known brands. You'll have the opportunity to Learn, Lead & Grow with us while enjoying major perks and discounts.

Key Responsibilities
  • Drive customer satisfaction through voice, chat, and/or email communications.
  • Multi-task and navigate through multiple systems efficiently.
  • Pursue career advancement with a reliable and supportive company.
  • Solve problems with a can-do attitude and collaborative spirit.
  • Work effectively as part of a team and independently.
  • Meet the basic requirement of being 18+ years of age and having a high school diploma (higher education preferred).
Benefits

We offer Benefit Alliances, a key component of our Life Balance programs, designed to enhance your overall well-being and work-life harmony. Through strategic partnerships with various businesses, our associates enjoy exclusive promotions and special pricing on a range of products and services. From fitness memberships to dining, travel, or wellness products, these alliances offer valuable perks to make your everyday life more enjoyable and affordable.

Estimated Annual Salary: $42,000 - $60,000

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