Customer Experience Agent
hace 4 semanas
Tigo is a leading multinational company that provides mobile services, internet, and cable television in Latin America. We are proud to be recognized as an excellent company to work for in the "Great Place to Work" ranking.
Our purpose is to build the largest digital network to connect Panamanians, developing the communities we serve and improving their quality of life.
Job DescriptionWe are seeking a skilled Customer Experience Agent to join our team. This role involves providing high-quality support to residential clients, meeting their needs and resolving any issues they may have.
The main responsibilities of this position include:
- Providing technical assistance for television, phone, and internet services to residential clients.
- Responding to client requests regarding account analysis and payments.
- Offering clients a range of products and services offered by the company.
To succeed in this role, you will need:
- At least one year of experience in customer service.
- A high school diploma or equivalent.
As a valued member of our team, you can expect:
- Internal growth opportunities.
- A competitive salary, estimated at $25,000 - $30,000 per year, depending on location and experience.
We are passionate about improving our communities and putting our customers at the heart of everything we do. If you share our values and are looking for a rewarding career, we invite you to join our Tigo family.
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