Customer Service Advocate
hace 3 semanas
About eTeacher Group
">eTeacher Group is a leading provider of virtual schools and online education solutions, with a focus on delivering high-quality learning experiences to students worldwide.
Salary and Benefits
">We offer a competitive salary based on experience, ranging from $15 to $25 per hour, depending on qualifications and performance. In addition to a salary, we also provide benefits such as health insurance, paid time off, and opportunities for professional growth and development.
">Responding to customer inquiries via phone, email, and chat in a timely and professional manner;">Providing accurate and helpful information about our courses, programs, and services;">Troubleshooting technical issues and escalating complex problems to the appropriate teams;">Building strong relationships with customers through active listening, empathy, and effective communication;">Meeting or exceeding customer satisfaction targets and key performance indicators (KPIs);">Staying up-to-date with company policies, procedures, and product knowledge to provide informed support to customers;">Maintaining accurate records of customer interactions and resolving issues in a fair and consistent manner.">">
">A strong understanding of customer service principles and practices;">Excellent verbal and written communication skills, with the ability to communicate effectively with diverse audiences;">Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues;">Aptitude for technology, including proficiency in computer software and systems;">Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously;">Flexibility to adapt to changing situations and requirements;">Bilingual proficiency in English and Spanish; and">High school diploma or equivalent required; degree preferred.">">
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Customer Service Ambassador
hace 5 días
Panamá, Panamá, Panamá ENTERPRISES 0206 PANAMA, S.A. A tiempo completoEnterprise Career OpportunityWe are seeking a Customer Service Ambassador to join our team at ENTERPRISES 0206 PANAMA, S.A. This role involves providing exceptional service to our valued customers, utilizing your language skills to assist English and Spanish-speaking clientele, navigating Apple product systems to address customer inquiries effectively, and...
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Customer Service Representative
hace 1 mes
Panamá, Panamá, Panamá iQor A tiempo completoJob Summary: We are searching for a polite, professional Customer Service Representative to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Representative may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer...
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Customer Service Training Specialist
hace 4 semanas
Panamá, Panamá, Panamá iQor A tiempo completoJob Title: Customer Service Training SpecialistOverview:iQor is seeking a highly motivated and experienced Customer Service Training Specialist to join our team. In this role, you will be responsible for designing and delivering training programs that enhance the skills of our customer service representatives.About the Role:This is an exciting opportunity to...
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Customer Service Representative
hace 1 mes
Panamá, Panamá, Panamá Capital Recruit A tiempo completoAbout UsWe are a leading SaaS provider based in the United States, dedicated to delivering innovative software solutions to businesses worldwide.About the RoleWe are seeking a highly skilled and customer-oriented individual to fill the position of Customer Support Agent. This role involves providing exceptional customer service, resolving client inquiries,...
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Customer Service Training Specialist
hace 4 semanas
Panamá, Panamá, Panamá iQor A tiempo completoJob OverviewiQor is a leading provider of customer service solutions, and we are seeking an experienced Customer Service Training Specialist to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and have a proven track record in training and development.About the RoleWe are looking for a...
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Customer Service Training Specialist
hace 4 semanas
Panamá, Panamá, Panamá iQor A tiempo completoJob DescriptionWe are seeking a highly skilled and experienced Customer Service Training Specialist to join our team at iQor. As a key member of our training department, you will be responsible for developing and delivering comprehensive training programs that enhance the skills and knowledge of our customer service representatives.Key...
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Customer Service Representative
hace 1 mes
Panamá, Panamá, Panamá ENTERPRISES 0206 PANAMA, S.A. A tiempo completoJob Title: Customer Service Representative - Multilingual ExpertAbout Us: At ENTERPRISES 0206 PANAMA, S.A., we strive to deliver exceptional service to our valued customers. Our team is passionate about providing a positive and collaborative work environment that fosters growth and excellence.Salary: We offer a competitive salary, commensurate with...
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Customer Service Ambassador for Apple Products
hace 3 semanas
Panamá, Panamá, Panamá ENTERPRISES 0206 PANAMA, S.A. A tiempo completoWe are seeking a Customer Service Ambassador for our Enterprises 0206 Panama, S.A. team to provide exceptional service to our valued customers. This role requires fluency in both English and Spanish, as well as proficiency in navigating Apple product systems.About the RoleAs a Customer Service Representative, you will be responsible for providing top-notch...
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Customer Service Training Specialist
hace 4 semanas
Panamá, Panamá, Panamá iQor A tiempo completoJob DescriptionA highly skilled Customer Service Training Specialist is needed to join our team at iQor. In this role, you will be responsible for creating and delivering training programs that enhance the skills of customer service representatives.ResponsibilitiesCollaborate with department leaders to identify training needs and develop curricula that meet...
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Customer Service Expert for Fintech Investment Solutions
hace 2 semanas
Panamá, Panamá, Panamá Inhaus A tiempo completoInhaus is a dynamic fintech start-up transforming investment experiences through diversified funds tailored to risk levels with accessible options. As we continue to grow, we're seeking experienced customer service experts to join our team and provide top-notch support to clients investing in expertly managed diversified funds.Job OverviewWe're looking for...
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Insurance Specialist with Excellent Customer Service Skills
hace 4 semanas
Panamá, Panamá, Panamá Sitel A tiempo completoAbout FoundeverTM We're a global leader in the customer experience (CX) industry, driven by 170,000 associates across the globe. Our innovative CX solutions, technology, and expertise support operational needs for our clients, delivering seamless experiences to customers in critical moments. Our Core Values Creativity: Simplify complexity, lead positive...
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Sales and Service Coordinator
hace 4 semanas
Panamá, Panamá, Panamá ESTÉE LAUDER Companies A tiempo completoAbout the RoleWe are seeking a highly skilled Sales and Service Coordinator to join our team. In this role, you will be responsible for providing exceptional customer service and support to our customers.Job OverviewThe Sales and Service Coordinator will collaborate with our sales team to provide high-touch customer experiences by assisting with promotional...
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Customer Experience Manager
hace 4 semanas
Panamá, Panamá, Panamá EF Education First A tiempo completoAre you a skilled communicator with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy the challenge of resolving complex problems?About EF Education FirstWe are a global leader in international education, connecting millions of people through language, culture, and travel. Our Panama office is a hub...
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Technical Customer Support Specialist
hace 2 semanas
Panamá, Panamá, Panamá Capital Recruit A tiempo completoAbout the CompanyCapital Recruit is a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally.Salary InformationThe estimated annual salary for this role is $55,000 - $65,000, depending on experience and qualifications.Job DescriptionAs a Technical Customer Support Specialist,...
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Customer Support Specialist
hace 1 mes
Panamá, Panamá, Panamá Tigo A tiempo completoWe are looking for a talented individual to join our team as a Customer Support Specialist. As an essential member of Tigo, you will be responsible for providing top-notch support to our residential clients, ensuring their needs are met and exceeding their expectations.Key Responsibilities:Deliver exceptional customer service to residential clients via...
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Multilingual Customer Support Specialist
hace 1 mes
Panamá, Panamá, Panamá EF Education First A tiempo completoExperience the Thrill of Working in a Multicultural Environment!Are you a native French speaker looking for a role that combines your language skills with your passion for customer service? Do you enjoy working in a fast-paced, dynamic environment where no two days are the same? If so, we'd love to hear from you!As a Customer Experience Manager for our...
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Global Customer Support Specialist
hace 1 mes
Panamá, Panamá, Panamá EF Education First A tiempo completoRole OverviewWe're seeking a highly motivated and customer-focused individual to join our Traveler Support Team as a Customer Service Ambassador.This role is ideal for a polished communicator who enjoys talking to people and is skilled at problem-solving and multi-tasking with an eye for detail.Key ResponsibilitiesManage inbound phone, online chat & email...
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Global Customer Experience Ambassador
hace 3 semanas
Panamá, Panamá, Panamá EF Education First A tiempo completoWe're revolutionizing the educational travel industry and transforming students into the next generation of global citizens at EF Tours, a division of EF Education First.Role OverviewThis is a full-time, hybrid role that requires English & Spanish language proficiency. As a Bilingual Customer Service Specialist for EF Tours, you will be the primary resource...
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Customer Experience Representative
hace 2 meses
Panamá, Panamá, Panamá Sitel A tiempo completoAbout UsSitel is a global leader in the customer experience industry, with 170,000 associates across the globe. We're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver a seamless experience...
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Insurance Representative
hace 2 meses
Panamá, Panamá, Panamá Sitel A tiempo completoAbout SitelSitel is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver a seamless...