E-commerce Order Coordinator

hace 4 días


Panamá, Panamá, Panamá Philips A tiempo completo

Job Description

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As an Order Management Specialist at Philips, you will be responsible for ensuring the smooth operation of our order management process. You will work closely with our cross-functional teams to develop and track early warning signals for order defects and implement corrective actions.

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Responsibilities

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  • Pre-screen complex orders and analyze them in SAP based on the commercial catalog with data from the technical catalog.">
  • Ensure day-to-day accurate processing of orders, returns, and refunds according to our set of KPIs.">
  • Develop and track early warning signals for order defects and liaise with required stakeholders for preventive and corrective actions.">
  • Report, monitor, and control the order book in an organized and compliant manner.">
  • Design and maintain a daily management board for relevant KPIs and activities.">
  • Provide excellent customer service for our customers.">
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Requirements

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  • Bachelor's degree in related fields with Supply Chain or Business Administration.">
  • +2 years of Order Management equivalent experience.">
  • Experience with SAP or similar.">
  • Intermediate level of Microsoft Excel.">
  • Proficient English written and oral communication skills.">
  • French is a plus.">
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Benefits

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  • A comprehensive compensation package that rewards your hard work and dedication.">
  • Ongoing training and support to help you grow professionally.">
  • A dynamic work environment with opportunities for growth and development.">
  • The chance to work with a talented team dedicated to making a difference in people's lives.">
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About Philips

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Philips is a global leader in health technology. We're passionate about improving people's lives through innovation and collaboration. If you share our vision and values, we encourage you to apply for this exciting opportunity.



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