Contact Center Development Trainer
hace 4 días
Job Summary
">iQor is seeking a Contact Center Development Trainer to join our training team. As a key member of our organization, you will be responsible for creating and delivering training programs that meet the needs of our contact center employees.
">About Our Team
">We are a dynamic team of professionals dedicated to delivering exceptional customer experiences. We are passionate about learning and growth, and we strive to create a positive and supportive work environment.
">Key Responsibilities
">- ">
- Design and deliver training programs that meet the needs of our contact center employees.">
- Collaborate with subject matter experts to develop training materials and resources.">
- Conduct training sessions and workshops to ensure effective knowledge transfer.">
- Maintain up-to-date knowledge of industry trends and best practices in contact center training.">
Requirements
">- ">
- Bachelor's degree in Education, Communications, or related field.">
- 2+ years of experience in contact center training or a related field.">
- Excellent communication and presentation skills.">
- Ability to work in a fast-paced environment and adapt to changing priorities.">
What We Offer
">We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.
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