Contact Center Development Trainer

hace 4 días


Panamá, Panamá, Panamá Iqor A tiempo completo

Job Summary

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iQor is seeking a Contact Center Development Trainer to join our training team. As a key member of our organization, you will be responsible for creating and delivering training programs that meet the needs of our contact center employees.

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About Our Team

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We are a dynamic team of professionals dedicated to delivering exceptional customer experiences. We are passionate about learning and growth, and we strive to create a positive and supportive work environment.

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Key Responsibilities

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  • ">
  • Design and deliver training programs that meet the needs of our contact center employees.">
  • Collaborate with subject matter experts to develop training materials and resources.">
  • Conduct training sessions and workshops to ensure effective knowledge transfer.">
  • Maintain up-to-date knowledge of industry trends and best practices in contact center training.">
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Requirements

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  • Bachelor's degree in Education, Communications, or related field.">
  • 2+ years of experience in contact center training or a related field.">
  • Excellent communication and presentation skills.">
  • Ability to work in a fast-paced environment and adapt to changing priorities.">
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What We Offer

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We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.


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