Business Operations Senior Representative con

hace 1 semana


Panama Eulen Panamá De Servicios, S.A. A tiempo completo

ACCOUNTABILITIES Provides operational support through varied informational processing activities that supports a specific business need Organizes and maintains files hardcopy and electronic for group supported Researches and obtains specific information requested by group supported Administers programs, projects and processes specific to the operating unit served Serves as a liaison with others within and outside the company Prepares standard or complex documents from various source materials REPONSIBILITIES Responsible for receiving orand making calls and responding to internal and external customer concernsrequests Displays ability to perform independently and confidently Work is evaluated upon completion to ensure SLAs have been met knowledge of company productsservices to aide in customer queries Provides solutions to issues and problems, responds to customer issues and uses judgment to escalate issues when necessary Able to leverage policies and procedures to service accounts and provide excellent support to customers May perform related clerical work as neededDescription CommentsCWR would need to support requests from Customer inquiries tool related to orders facilitiesmanufacturing status. Interact with internal customer to give status on such orders.CommentsWhat would you say is the top priority for the contractor over the next 3 months Learn the process, successfully support customer inquiries.What do you foresee as being the biggest challenge in this position Communication needs to be very good in relation to the status of the order Establishment of good working relationships with internal customers.Requirements Advanced English Excel proficiency Customer Service Experience MS Office Communication Customer Service personalityNiceToHaves Bachelors degree EngineerFinance Logistics backgroundFinance Background. Bolsa de trabajo Panam ofrecemos puesto de Business Operations Senior Representative para el sector de CallCenter Telemercadeo en la empresa Eulen Panam de Servicios, S.A. de Panam.

Salario acorde a tu experiência y al salario medio del sector. Actualiza ahora tu currculum vitae y postlate a este empleo. Tipo de empleo Tiempo Completo.



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