![Estée Lauder Companies](https://www.energyjobline.com/sites/default/files/styles/squared_logo/public/job-logo/get-logo.php__1653.png?itok=lKpidckd)
HR Intake Services Representative
hace 2 semanas
HR Intake Services Representative - Multilingual Description Grow your career with The Estée Lauder Companies The Estée Lauder Companies Inc.
is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. As the global leader in prestige beauty, we touch over half a billion consumers a year.
Seeks rapid and efficient resolution of 'How To' questions using scripts, FAQ's, and desk top procedures without deviation, promptly resolving upon first call/contact.
Accurate management of cases within the case management tool Understands scope of services and escalates items to others as defined.
Investigates requests which cannot be resolved by analyzing the nature of the request and routing to appropriate internal or external group for support.
Abides by documented Quality guidelines when handling customer calls.Uses professional and customer-focused approach to handle customer inquiries. Ensures client privacy where appropriate, including confidentiality and protection of sensitive client reports or information. Ensures quality customer experience by communicating empathy to de-escalate difficult situations.
Demonstrates excellent written communication skills including proper grammar and correct sentence structure to document cases in the case management system and communicate with customers and employees.
Uses excellent verbal communication including proper grammar, tone, and a clear speaking voice to ensure solid communication with the customer via phone.
Qualifications College Degree Minimum Years of Experience: 1-3 years Advanced knowledge of English and Spanish written and verbal local Advanced knowledge of French and/or Portuguese written and verbal local language Excellent customer service focus and manner Excellent verbal and written communication skills Ability to work well in a team environment, seeking the ideas of others and valuing differing perspectives Ability to solve problems in a timely manner and take initiative to make processes and programs better Ability to learn new systems Previous customer service experience preferred Experience in Excel and Word and strong working knowledge of Oracle HRIS system preferred.
Competencies Thinks Strategically:
Takes a broad view of the business, industry, and consumer environment to anticipate and plan for the future.
Identifies the focus and defines where to play, how to win and what capabilities and management systems are required Embraces and Initiates Change :
Distinguishes what to preserve and what to change.
Has the courage to initiate and lead the changes that drive success
Builds Collaborative Relationships:
Builds relationships based on trust and respect.
Promotes the inclusion of diverse knowledge, skills, and experiences to achieve results Demonstrates Learning Agility :
Ability to anticipate change, face reality, draw conclusions, and swiftly mobilize to adapt to changing needs and demands
Drives Creativity and Innovation:
Focuses on areas of highest potential.
Creates newness or connects knowledge in new ways to create the unexpected.
Ensures that the creativity and innovation pipeline are aligned to achieve strategy and goals Strives for Excellence in Execution and Follow Through:
Proactively seeks ways to improve personal and organizational effectiveness to meet current and future business needs. Learns equally from successes and failures.
Additional Details Work shift:
Monday - Friday.
Business Hours Contract-type: Full-Time Permanent
Location:
Costa del Este, Panamá.
-
HR Services Rep
hace 2 semanas
Panamá, Panamá, Panamá Caterpillar A tiempo completoCareer Area:Human Resources**:Job: HR Services RepLocation: PanamaJOB DUTIES: The incumbent in this job prepares to take on the role of a more senior Customer Support Representative and will begin to gain an understanding of customer needs. Also becomes increasingly familiar with the company's processes, systems and methodologies. A more senior...
-
HR Intake Services Representative
hace 2 semanas
Panamá, Panamá, Panamá Estée Lauder Companies A tiempo completoGrow your career with The Estée Lauder Companies The Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. As the global leader in prestige beauty, we touch over half a billion consumers a year.Seeks rapid and efficient resolution of 'How To' questions using...
-
HR Intake Services Representative
hace 2 semanas
Panamá, Panamá, Panamá The Estée Lauder Companies A tiempo completoGrow your career with The Estée Lauder CompaniesThe Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. As the global leader in prestige beauty, we touch over half a billion consumers a year.Our Company's products are sold in over 150 countries and territories...
-
HR Services Rep
hace 2 semanas
Panamá, Panamá, Panamá Caterpillar A tiempo completoCareer Area:Human Resources**:IT IS YOUR TIMECaterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and...
-
HR Manager
hace 2 semanas
Panamá, Panamá, Panamá Platinum Care Services A tiempo completoStrong Inter-personal Skills and great capacity of communication Knowledge in Planning, Organizing, Controlling and Managing all areas in human resources and of the organization Proactive and Team Work oriented The major areas directed are: recruiting and staffing; organizational and space planning; performance management and improvement systems;...
-
Inside Sales Representative
hace 2 semanas
Panamá, Panamá, Panamá H&E Equipment Services A tiempo completoJob Title: Inside Sales RepresentativeJob Requisition: R0013109Job Description: H&E Equipment Services is one of the largest integrated equipment companies in the nation that provides the higher standard in equipment sales, rental, parts, and service. With locations across the United States, we pride ourselves on being an equipment company, run by equipment...
-
HR Services Rep
hace 2 semanas
Panamá, Panamá, Panamá Caterpillar A tiempo completoCareer Area: Human Resources Job Description: IT IS YOUR TIME Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are...
-
HR/office Administrator
hace 2 semanas
Panamá, Panamá, Panamá Waypoint Port Services A tiempo completoJob titleHR/Office AdministratorPurpose:The HR/Office Administrator will be responsible for recruiting, supporting, and developing employees in both Panama, US and Central America. The HR/Office Administrator is expected to possess knowledge of employment legislation and strong communication skills, both written and verbal.Interrelations:The position reports...
-
HR Specialist Latam
hace 2 semanas
Panamá, Panamá, Panamá Medline Panamá A tiempo completoJob summary: Under general supervision, provide guidance and solutions on Human Resources operational issues, partner with management to facilitate the delivery of HR services, ensure the organization's current HR requirements are met and the HR strategy is implemented effectively, serve as contact for employees and answer questions regarding HR policies and...
-
Pay Services, Analyst
hace 2 semanas
Panamá, Panamá, Panamá Estée Lauder Companies A tiempo completoGrow your career with The Estée Lauder Companies The Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. As the global leader in prestige beauty, we touch over half a billion consumers a year.Our Company's products are sold in approximately countries and...
-
HR Specialist
hace 2 semanas
Panamá, Panamá, Panamá Philips A tiempo completoJob Title: HR SpecialistHR SpecialistProvide HR general support with administrative tasks, services, and data processing for GBS and Panama organization.Your role:Human resources admin services, in conjunction with PPS, providing support. Coaching leaders for situations within their team on behaviors, performance and how to handle these situations.Always...
-
HR Operations Specialist
hace 2 semanas
Panamá, Panamá, Panamá Grainger Panama Services A tiempo completoAs an HR Operations Specialist, you will support talent and enterprise business processes, including requisition creation, offer management, interview scheduling, processing hires and transfers, coordinating onboarding activities, implementing organizational changes, processing terminations and audit activities. After onsite onboarding, you can mostly work...
-
HR Business Partner
hace 2 semanas
Panamá, Panamá, Panamá UN Women A tiempo completoSite:Panama, Panamá, Panama:Sector:Nonprofit/Community/Social Services/International Cooperation:Role:Other:Date:14/02/2023 (Expiry date:27/02/2023)UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of...
-
People Services Advisor
hace 2 semanas
Panamá, Panamá, Panamá Liberty Latin America A tiempo completoJob Description What's the rolePeople Services Advisor is responsible for the delivery of the day to day activities of the People Service Team. Working within the established guidelines and procedures, delivers quality customer service in line with our established Service Level Agreement. What you'll doInteract with colleagues as the initial point of contact...
-
Sales Representative
hace 2 semanas
Panamá, Panamá, Panamá Insignia Resources Panama S.A. A tiempo completoYou will be following up with previous conversations, collecting and validating information to begin the intake process for interested patients, and re-engaging those who may need a little more nurturing. The goal of this role is to educate, provide awareness of CDPAP and our services and grow the amount of patients and caregivers. Our mission is to provide...
-
Sales Representative
hace 2 semanas
Panamá, Panamá, Panamá Insignia Resources Panama S.A. A tiempo completoYou will be following up with previous conversations, collecting and validating information to begin the intake process for interested patients, and re-engaging those who may need a little more nurturing. The goal of this role is to educate, provide awareness of CDPAP and our services and grow the amount of patients and caregivers. Our mission is to provide...
-
HR Manager
hace 2 semanas
Panamá, Panamá, Panamá Platinum Care Services A tiempo completoStrong Inter-personal Skills and great capacity of communication Knowledge in Planning, Organizing, Controlling and Managing all areas in human resources and of the organization Proactive and Team Work oriented The major areas directed are: recruiting and staffing; organizational and space planning; performance management and improvement systems;...
-
People Services Advisor
hace 2 semanas
Panamá, Panamá, Panamá Liberty Latin America Communications, Inc. A tiempo completoOverview:What's the rolePeople Services Advisor is responsible for the delivery of the day to day activities of the People Service Team. Working within the established guidelines and procedures, delivers quality customer service in line with our established Service Level Agreement.Responsibilities:What you'll do Interact with colleagues as the initial point...
-
Tech Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Foundever A tiempo completoTech Support Representative Req ID#: Panama, Panama, PA Job Description: Job SummaryRole Purpose• Answer incoming calls to answer inquiries, handle complaints, troubleshoot problems, provide information or assistance to customers, offer basic tech support and provide a customer service experience that promotes client loyalty.Primary Responsibilities•...
-
Tech Support Representative
hace 2 semanas
Panamá, Panamá, Panamá Foundever A tiempo completoTech Support Representative Req ID#: Panama, Panama, PA Job Description: Job SummaryRole Purpose Answer incoming calls to answer inquiries, handle complaints, troubleshoot problems, provide information or assistance to customers, offer basic tech support and provide a customer service experience that promotes client loyalty.Primary Responsibilities Research...