Technical Analyst

hace 2 semanas


Panamá, Panamá, Panamá Blue Oak Recruitment A tiempo completo

"Have you tried turning it off and then on again?"


We are recruiting a Technical Analyst for a company who develop, implement and support a software product to their global customer base.

Headquartered in the UK, they are looking to expand their support capabilities with an IT Support Engineer based in Panama, delivering a high standard of support across the North and South American time zones

What do you have to do?
As part of the IT team you'll provide 1st, 2nd and 3rd line support to their customers. You'll be main point of contact for IT support requests in the Americas. You'll resolve issues, find solutions and investigate problems.


You'll also project manage implementations and upgrades of the software as well as continually developing the product to improve installation efficiencies.


Using the ticketing system, Zendesk, you'll assign and record customer support time daily and work with the stock manager to maintain both consumable and hardware requirements for customers.


You'll need to have experience in the technical stuff below and 2 years plus experience in a remote IT support role.


  • Maintaining SQL databases, WIFI analysis, installation of msi as well as hardware and software troubleshooting.
  • Experience of SQL, printers, networking and servers.
  • Windows 710


There will some global travel in this job, not excessive but to support on initial installations if they can't be done remotely.


Salary is B/ B/ PAB

In addition to the salary, you will receive 21 days paid holiday per annum plus up to 12 additional national holidays.

Tipo de puesto:
Jornada completa

Salario:
B/.38, B/.41,000.00 al año

Pregunta(s) de postulación:

  • Do you live in Panama and are able to travel to the US and Canada?

  • Junior Technical Analyst

    hace 2 semanas


    Panamá, Panamá, Panamá United Nations A tiempo completo

    Job OpeningJob Opening ID: 229981Job Network : Economic, Social and DevelopmentJob Family :ENVCategory and Level : Consultants, CONDuty Station :PANAMA CITYDepartment/Office : United Nations Environment ProgrammeDate Posted : Mar 12, 2024Deadline : Mar 22, 2024Result of Service The Junior Technical Analyst will support the Ministry of Environment to achieve...


  • Panamá, Panamá, Panamá DHL A tiempo completo

    DHL Aero Expreso, S. A. ofrece una nueva oportunidad para la posición de Technical Publication Analyst (Tech Ops)** en Panamá.Principales Responsabilidades: Mantener la Biblioteca Técnica de mantenimiento de DAE organizada y actualizada. Revisión de manuales regulatorios aprobados por las diferentes Autoridades Aeronáuticas en coordinación con las...


  • Panamá, Panamá, Panamá DHL A tiempo completo

    DHL Aero Expreso, S. A. ofrece una nueva oportunidad para la posición de TECHNICAL PUBLICATIONS ANALYST en Panamá.Principales Responsabilidades: Editar, formatear y unificar el contenido de las revisiones de los manuales de las flotas (aeronaves) y de operaciones de vuelo para su presentación a las AAC o para ser presentados a cualquier otra Autoridad...

  • Junior Technical Analyst

    hace 2 semanas


    Panamá, Panamá, Panamá United Nations A tiempo completo

    Result of ServiceThe consultant will be part of the Climate Change Unit of the UNEP Office for Latin America and the Caribbean. The main objective of the position is to provide technical collaboration and ensure operational effectiveness during the planning and implementation of the project "Fostering climate change adaptation in Panama through ecosystem...


  • Panamá, Panamá, Panamá DHL A tiempo completo

    DHL Aero Expreso, S. A. ofrece una nueva oportunidad para la posición de Technical Records Senior Analyst en Panamá.Principales Responsabilidades: Apoyar a los auditores con las inspecciones mayores de las aeronaves de la Flota DAE. Facilita el contacto con los talleres aeronáuticos en el extranjero. Facilita la elaboración de los reportes diarios de...


  • Panamá, Panamá, Panamá United Nations A tiempo completo

    Result of ServiceThe consultant will undertake the following activities:a) Carry out coordination, discussion, analysis, and technical follow-up of actions to establish the technical procedures for the nesting process in Peru under the framework of national GHG (Greenhouse Gas) accounts of the LULUCF (Land Use, Land-use Change and Forestry) sector and the...


  • Panamá, Panamá, Panamá Edi Staffing A tiempo completo

    Your challenge You are responsible for taking charge of projects to optimize the Operational Business processes within M3 and provide global M3 ERP Operations support with the focus on Manufacturing, Supply Chain, Procurement & Quality Control. You work closely with all departments to ensure that all operational processes are properly identified,...

  • Procurement Analyst

    hace 2 semanas


    Panamá, Panamá, Panamá IFC Systems Corporation A tiempo completo

    Procurement AnalystJob #:- req22245Organization: World BankSector: ProcurementGrade: GETerm Duration: 3 years 0 monthsRecruitment Type: Local RecruitmentLocation: Panama City,PanamaRequired Language(s): Spanish, EnglishPreferred Language(s):Closing Date: 5/5/2023 (MM/DD/YYYY) at 11:59pm UTCDescriptionProcurementThe Global Directorate for Procurement (EPRDR)...


  • Panamá, Panamá, Panamá United Nations A tiempo completo

    Job OpeningJob Opening ID: 221946Job Network : Questions économiques et sociales et développementJob Family : Direction de programmesCategory and Level : Consultants, CONDuty Station :PANAMA CITYDepartment/Office : United Nations Environment ProgrammeDate Posted : Nov 14, 2023Deadline : Nov 26, 2023Result of Service Contributing to the efficient...

  • Pay Services, Analyst

    hace 2 semanas


    Panamá, Panamá, Panamá Estée Lauder Companies A tiempo completo

    Grow your career with The Estée Lauder Companies The Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. As the global leader in prestige beauty, we touch over half a billion consumers a year.Our Company's products are sold in approximately countries and...

  • Payroll Analyst

    hace 2 semanas


    Panamá, Panamá, Panamá Center Source A tiempo completo

    Center Source is the world's first Business Process Outsourcing (BPO) firm, specializing in payment support.As a Payroll Analyst you will be responsible for supporting the payroll and social security process, efficiently and effectively.Essential Requirements:Education: technical or technologist in accounting, or related areasexperience: 2 years of...

  • Payroll Analyst

    hace 2 semanas


    Panamá, Panamá, Panamá Center Source A tiempo completo

    Center Source is the world's first Business Process Outsourcing (BPO) firm, specializing in Crypto payment support.As a Payroll Analyst you will be responsible for supporting the payroll and social security process, efficiently and effectively.Essential Requirements:Education: Technical or technologist in accounting, or related areas.Experience: 2 years of...

  • Order Manager Analyst

    hace 2 semanas


    Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: Order Manager AnalystOrder Manager AnalystResponsibilities Create sales orders manually as well as monitor automated sales orders, supported by various channels(including return flow) Focus on the flow that is not touchless and one timeright (unhappy flow) to make sure these orders arefulfilled Solve root causes of nontouchless flow in a quick and...


  • Panamá, Panamá, Panamá Skechers A tiempo completo

    Company DescriptionHeadquartered in Southern California, Skechers has spent 30 years helping men, women and kids everywhere look and feel good. Developing comfort technologies is at the foundation of all that we do—delivering stylish, innovative, and quality products at a reasonable price. From our diverse footwear offering to a growing range of apparel...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: GBS Order Management AnalystOrder Management AnalystOn this position, you will Pre-screen and analyze complex orders in SAP, based on the commercial catalog with data from the technical catalog. Analyze discrepancies between order and catalog, determine with which requests can be processed for Philips customers, being responsible for the daily...

  • Client Support Tier 2

    hace 2 semanas


    Panamá, Panamá, Panamá Fiserv, Inc. A tiempo completo

    Your primary function will be to answer support tickets and assist with whatever technical issues the client may be facing. To ensure success as a technical support analyst, you should have in-depth knowledge of hardware and software systems, high-level interpersonal skills, and the ability to solve complex IT issues. Ultimately, a top-notch technical...


  • Panamá, Panamá, Panamá Center Source A tiempo completo

    Center Source is the world's first Business Process Outsourcing (BPO) firm, specializing in Crypto payment support.As a Payroll Analyst you will be responsible for supporting the payroll and social security process, efficiently and effectively.Essential Requirements:Education: Technical or technologist in accounting, or related areas.Experience: 2 years of...


  • Panamá, Panamá, Panamá United Nations Development Programme (RCLAC, regional office for Latin America and the Caribbean reg A tiempo completo

    Description:BackgroundDiversity, Equity and Inclusion are core principles atUNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one...

  • Client Support Tier 2

    hace 2 semanas


    Panamá, Panamá, Panamá Fiserv A tiempo completo

    You deserve to do what you love, and love what you do - a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices - if you strive to be a part of a team driven to create with...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    Job Title: Sr. FP&A Analyst, Health Systems Customer Service - North AmericaPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are. We are...