Client Success Manager
hace 2 semanas
**About the Client**:
Our client is a digital marketing agency specializing in providing digital marketing and SEO services to small businesses and startups across the USA. They are seeking an experienced Client Success Manager to join their team.
With a focus on driving growth and maximizing ROI for their clientele, they are committed to excellence and are looking to expand their team with passionate individuals who excel in fast-paced, client-focused environments.
**About the role**:
**Professional fluency in English is essential.**
**Experience in digital marketing agencies is required, and a basic understanding of Local SEO is a must.**
**What you’ll be doing**:
- Build and nurture strong relationships with clients, understanding their business goals and ensuring the client's services align with their needs.
- Serve as the main point of contact for clients, addressing inquiries and concerns promptly.
- Develop and implement account strategies to drive client satisfaction, retention, and growth.
- Collaborate with clients to understand their objectives and tailor our client's services to meet their expectations.
- Work closely with cross-functional teams to ensure the successful execution of client projects.
- Coordinate project timelines, deliverables, and communication to meet client expectations.
- Identify up-sell and cross-sell opportunities within existing accounts to drive revenue growth.
- Provide regular reports to clients on project progress and results.
- Ensure a high level of client satisfaction by proactively managing expectations.
**Who are we looking for?**
- Minimum 4 years of experience as a Client Success Manager.
- Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
- Excellent organizational and time management abilities, with a keen attention to detail.
- Strategic thinking and problem-solving skills, with the ability to analyze data and develop actionable insights.
- Proficiency in CRM software, Microsoft Office suite, and other relevant tools.
- Basic understanding of local SEO
- **Experience in digital marketing agencies is required.**
**Position**: Client Success Manager
**Remote Status**: Fully Remote
**Preferred Location**: Global
**Working Hours**: 9 am to 6 pm EST
**Holidays**: US Local Holidays
**Salary**: USD 1500 to USD 2000 per month
**Internal Job ID**: 0305
-
SEO Client Success Manager
hace 2 semanas
Panamá, Provincia de Panamá, Panamá Sagan A tiempo completo**Job Title**: SEO Client Success Manager Location: Remote (CST Time zone) Salary Range: up to 2500 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (CST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
-
Customer Success Manager
hace 3 días
Panamá, Panamá Sagan A tiempo completo**Job Title**: Customer Success Manager Location: Remote (EST Time zone) Salary Range: up to 3000 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
-
Senior Customer Success Manager
hace 4 semanas
Panamá, Panamá Growth Troops A tiempo completo**About the Role** We're seeking a technical Customer Success Manager for a growing team to drive AI-powered content strategies for enterprise clients. You’ll oversee AI workflow deployments, work closely with technical teams, and use data-driven insights to optimize performance. Exceptional spoken English is a must. **Key Responsibilities** - ** Client...
-
Customer Success Manager
hace 2 semanas
Panamá, Panamá Curenta A tiempo completo**Who We Are**: Curenta is leading the transformation of Senior Living and Long-Term Healthcare with innovation and compassion. Our mission is to build a connected, technology-driven ecosystem that prioritizes residents’ well-being and empowers caregivers with user-friendly, AI-powered tools. From simplifying admissions to managing medications and...
-
Digital Project Manager
hace 3 semanas
Panamá, Provincia de Panamá, Panamá Sagan A tiempo completo**Job Title**: Digital Project Manager Location: Remote (EST Time zone) Salary Range: up to 2500 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
-
Sales Manager
hace 1 semana
Panamá, Provincia de Panamá, Panamá Sagan A tiempo completo**Job Title**: Sales Manager Location: Remote (PST Time zone) Salary Range: up to 3000 USD Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (PST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. Discover...
-
Customer Success Manager Ll
hace 6 días
Panamá, Provincia de Panamá, Panamá Premise A tiempo completoPremise is an on-demand insights company that connects businesses and NGOs with local smartphone users in over 140 countries. Used by some of the leading organizations in the world, Premise's solutions are revolutionizing the data collection market, making it faster, more scalable, and more dynamic to understand our world through the eyes of those who live...
-
Technical Project Manager/gerente de Proyecto
hace 5 días
Panamá, Provincia de Panamá, Panamá Impetus Technologies A tiempo completoAs a Technical Project Manager, you will lead technology migration projects, facilitate knowledge transfer, and work directly with clients to ensure project goals are met. The role also requires occasional travel to client locations in the LATAM region. **Qualifications**: - Minimum of 5 years of experience in project management, particularly in the Big...
-
Account Manager
hace 2 días
Panamá, Provincia de Panamá, Panamá Aden University A tiempo completoEmpresa del sector de consultoría busca profesional para desempeñar el cargo de Account Manager. **Requisitos**: - Actitud proactiva y dinámica - De 1 a 3 años de experiência o más - Flexibilidad / Adaptabilidad - Deseo de aprender - Iniciativa - Potencial de crecimiento - Habilidad de negociación por teléfono - Mantener e incrementar la cartera de...
-
Contract & Claims Manager
hace 4 días
Panamá, Provincia de Panamá, Panamá ABB A tiempo completo**Contract & Claims Manager**: **Get ready to meet your amazing colleagues! We are a vibrant Panamanian organization that started our incredible growth journey in 2020. Currently, our team consists of 120 talented professionals, with an average age of 34, creating the perfect blend of youthful energy and seasoned expertise. Our diverse workforce primarily...
-
Project Manager
hace 3 semanas
Panamá, Provincia de Panamá, Panamá Sagan A tiempo completo**Job Title**: Project Manager Location: Remote (EST Time zone) Salary Range: up to 1500 USD Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
-
Account Manager
hace 6 días
Panamá, Provincia de Panamá, Panamá Avantpage, Inc. A tiempo completo**About us** **Job Overview** The Account Manager ensures client needs are met by developing relationships with clients and fostering an environment for active communication. The Account Manager reports to the Head of Client Services. **Duties and Responsibilities** - Complete and deliver each assignment in a timely manner. - Ownership of the overall...
-
Client Services Manager
hace 1 semana
Panamá, Panamá another A tiempo completo**“WE’RE NOT ANOTHER AGENCY. WE’RE ANOTHER COMPANY”** OUR JOB IS TO **REVOLUTIONIZE** THE STRATEGIC COMMUNICATION **Another** is a 100% MEXICAN company that was created in 2004. We have a multinational presence in countries such as: Colombia, Chile, Argentina, Perú, Panamá, Honduras, Salvador, Dominican Republic, United States, Canada and...
-
Cloud Engineering Manager
hace 3 semanas
Panamá, Panamá Canonical - Jobs A tiempo completoThis role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry...
-
Front Office Manager
hace 6 días
Panamá, Provincia de Panamá, Panamá Hyatt Regency Panama City A tiempo completoSummary El Front Office Manager es responsable de asegurar que la operación del area de recepción se lleve a cabo de manera efectiva y deberá supervisar los procesos del departamento y el personal. **Responsabilidades**: - Maximizar las ventas e ingresos de habitaciones para el Hotel a través de la gestión del rendimiento adecuado, upselling y las...
-
Panamá, Provincia de Panamá, Panamá Rad Hires A tiempo completoOur client, a leading digital agency, is hiring for a Senior Digital Project Manager. A Senior Project Manager is not just a task manager, but a strategic contributor to every project, and the driver for successful client delivery. Join a team of collaborative, cross-discipline professionals who have been pushing the boundaries of enterprise-level projects...
-
Global Procurement Manager
hace 4 días
Panamá, Provincia de Panamá, Panamá Nestle Operational Services Worldwide SA A tiempo completo**Position Snapshot** - Location: Panama City, Panama - Company: Nestrade Procurement Division - Act. Rate: Full-Time Act. Rate 100 % - Type of contract: Full time, permanent employment **What we offer at Nestlé**: - Global procurement division for the world’s largest FMCG. Dynamic international environment. - Flexible work policies in terms of core...
-
Manager, Expansion and Operations
hace 4 días
Panamá, Provincia de Panamá, Panamá Foundation for the Global Compact A tiempo completo**POSTING TITLE**:Manager, Expansion and Operations - Latin America and the Caribbean **LOCATION**:Panama City (Regional Hub) *** The UN Global Compact is the world’s largest corporate sustainability initiative and a global movement of more than 18,000 businesses across 160 countries. We work to encourage and enable companies to adopt responsible...
-
Key Account Manager Junior
hace 3 días
Panamá, Provincia de Panamá, Panamá C Corp A tiempo completo**Descripción del puesto**: Gestionar cuentas claves, incrementar cuentas claves, visita a clientes, visita a PDV, manejo de propuestas, conocimiento de medidas de material POP y promocionales. Mantenimiento de cartera de clientes, manejo de reportes, control de facturación cuentas y seguimiento a cobros. **Requerimos**: - Estudiante o carrera culminada...
-
Project Manager
hace 3 semanas
Panamá, Panamá Sagan A tiempo completo**Job Title**: Project Manager / Marketing Agency Location: Remote (EST Time zone) Salary Range: up to 2500 USD Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION About Sagan: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...