Noc Technical Support
hace 4 días
We are looking for a NOC Technical Support Specialist to monitor large computer networks and servers for problems from a central location. They analyze problems, perform either network or PC software troubleshooting and incident response on the system, they are expected communicate with site technicians and track problems through to resolve them.
You will look for hardware, software, and environmental alerts or malfunctions. When an issue is identified, NOC Engineers work to determine the cause of the problem.
NOC Specialists generally have standard operating procedures to follow when an incident occurs this may include coordinating with third-party vendors, customer contacts, or other IT teams in order to get things solved.
**WHAT WE NEED**
- English 85%
- Professionalism
- Attention to details
- High School Diploma
- Process Oriented (SOP)
- Problem - solving skills and the ability to think under pressure.
- Ownership to follow up on situations
- Experience managing, supporting and deploying network infrastructures
- Strong ability to diagnose server or network alerts, events or issues
- Understanding of common information architecture frameworks
- Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with mínimal supervision
- Knowledge of project management methodologies and techniques
- Good oral and written communication skills, and ability to address conflict with others constructively
- Ability to work a flexible schedule
- Experience with telecommunications, PC software troubleshooting, SIP technologies even better
**Please attach your CV in English.**
**The interview process will be conducted in English.**
Application Question(s):
- Are you comfortable with interviews and daily interactions in English?
- Please share you annual salary expectations in USD.
-
Enterprise Technical Support Advisor
hace 2 semanas
Panama Onelogin A tiempo completoEnterprise Technical Support Advisor Location PA-Panama City Job ID 2- Category Support Position Type Regular Full-Time Overview Quest Software offers award-winning products that simplify IT management for more than, customers worldwide. Quest Software provides critical components to expand, enhance and simplify IT operations through enterprise solutions....
-
Enterprise Technical Support Advisor
hace 3 días
Panama Onelogin A tiempo completoResponsibilities As a Quest Platform Management Technical Support Engineer you will gain exposure to some or all of the following technologies: Operating Systems: Windows 8/, Windows Server 8, 2, 6SharePoint: 7, 0, 3, 6, ODatabases: MSSQL Server, 8, 2, 4, 6, 7Directory Services: Active Directory, Group PolicyNetworking: DNS, TCP, File SharesScripting:...
-
Technical Support Specialist
hace 2 días
Panama Veriswitch A tiempo completo**Qualification must haves**: - Post secondary degree preferred - Excellent English communications skills (oral and written). - Good knowledge of basic networking principles (NAT, DNS, TCP, UDP) - Proficient knowledge of SIP protocol (rfc3261), ability to read SIP packet captures (pcap), and basic understaning of RTP, and experience with diagnostic tools...
-
Technical Support Consulting
hace 7 meses
Panama United Nations Educational, Scientific And Cultural Organization A tiempo completoJob Description Under the general authority of the Director of the UNESCO San José Office, and the direct supervision of the Social and Human Sciences Specialist, the interested party will provide technical support consulting services for the creation of the Round Table of Organizations of People with Disabilities, and promote their incidence in the...
-
Technical Documentation Manager, Support Engineering
hace 2 semanas
Panama Canonical - Jobs A tiempo completoDocumentation is essential to our Support Engineering operation, both for customers and for our team. We are looking for a driven and effective leader and team manager for technical documentation. The Technical Documentation Manager will own, coordinate, and drive the documentation efforts of the team. This is an opportunity to shape Canonical's internal...
-
Electric Mobility Technical Support Consultant
hace 7 días
Panama United Nations A tiempo completoResult of Service 2. Objective. The objective of this consultancy is to support the technical report generation of the electric mobility team (MOVE). The consultant will support the Climate Change Unit´s in achieving three main goals: Responsibilities and Activities Under the direct supervision of the Climate Change Coordinator for Latin America and the...
-
Technical Support Engineer 1
hace 2 semanas
Panama Dell Technologies A tiempo completoFor critical matters, we use our systems to provide remote diagnostic technical support. If theres an issue witha customers product, well analyze it, identify the cause, recommend a solution and document the problem. Join us as a Technical Support Engineer on our Product Services team in Panama to do the best work of your career and make a profound social...
-
Ubuntu and Open Source Technical Support Manager
hace 2 semanas
Panama Canonical - Jobs A tiempo completoOpen source is now the centre of technology innovation, and the new default for tech and traditional companies alike. Canonical Ubuntu is the fastest growing open source platform, with over 20 million users globally. Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu. Our customers are...
-
Technical Officer
hace 2 semanas
Panama World Health Organization A tiempo completoJob Description OBJECTIVE OF THE OFFICE/DEPARTMENT This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO) The objective of the Health Emergencies Department (PHE) of the Pan American Health Organization (PAHO/WHO) is to increase health sector resilience to emergencies and...
-
Technical Support Engineer 2
hace 1 semana
Panama Dell Technologies A tiempo completoTechnical Support Engineer - Data Domain Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge, and respect every one of our over, employees. We also provide them with unparalleled growth and development opportunities. We are proud of the way we...
-
Senior Technician, Technical Support
hace 2 semanas
Panama Dell Technologies A tiempo completoFor critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.Join us as a Senior Technician on our Product Services team in Panama to do the best work of your career and make a profound social...
-
Partnerships Officer Ft Noc
hace 2 semanas
Panama World Food Programme A tiempo completoJOB PURPOSE Facilitate the work of senior staff to effectively position WFP with public, private and external partners to attract policy support, resources, technical assistance and innovative solutions to advance the work of WFP, while supporting member states in the achievement of the SDGs and Zero Hunger and emphasizing WFP’s contributions in this...
-
Senior Manager, Technical Account Management
hace 5 días
Panama Visa A tiempo completoCompany Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...
-
Vice President, Technology Operations
hace 5 días
Panama Liberty Latin America A tiempo completoJob Description The Vice President, Technology Operations will provide overall operational support leadership for Fixed/Wireless Network technology and IT functions for the Product Development, IT & Technology organization. This leader will report directly to the Chief Technology & Product Officer and is responsible for day to day maintenance, operations and...
-
(Edge Solutions)
hace 5 días
Panama Honorvet Technologies A tiempo completo**Title**: Network Specialist Job ID: 705956 Location: Harrisburg, PA Duration: 03+ Months Interview: Web Cam Interview Only Note: Work hours 08:00-04:30 M-F Position Description: The purpose of this position is to provide multiple tier network support to highly complex edge networks for all agencies within the client. The Edge Networking Group is comprised...
-
Technical Superintendent Assistant
hace 2 semanas
Panama Monjasa A tiempo completo_Would you like to combine your offshore experience with a position at shore? And do you have the maritime background needed to take part in the technical responsibility of a vessel? Then you might be our new Technical Superintendent Assistant!_ **Job description** Monjasa is a leading global partner in the oil and shipping industry who believes strongly in...
-
Tier 2 Tech Support Specialist
hace 7 meses
Panama Simera A tiempo completoThis role involves troubleshooting and resolving complex technical issues related to hardware, software, and networking, as well as identifying and resolving underlying issues that contribute to the problem. The Tier 2 Tech Support will work closely with the customer and other teams to provide a resolution in a timely manner. Key Responsibilities Respond to...
-
Remote Second Level Customer Support Specialist
hace 5 días
Panama Edi Staffing A tiempo completobasic knowledge of monitoring tools (e.g. Kibana) experience with Jira and/or another ticketing system experience in a similar position in technical support analytical mind with the ability to interpret technical solutions and communication competencies towards internal and external customers multitasker and an independent learner Spanish and or Portuguese...
-
Nesting - Forests Technical Analyst
hace 5 días
Panama United Nations A tiempo completoResult of Service The consultant will undertake the following activities: a) Carry out coordination, discussion, analysis, and technical follow-up of actions to establish the technical procedures for the nesting process in Peru under the framework of national GHG (Greenhouse Gas) accounts of the LULUCF (Land Use, Land-use Change and Forestry) sector and the...
-
Security Technical Program Manager
hace 5 días
Panama Dell Technologies A tiempo completoSecurity Technical Program Manager The Dell Security & Resiliency organization (SRO) manages the security risk across all aspects of Dell's business. We are currently experiencing incredible growth in order to meet the security needs of the world's largest technology company. With team members located in over 15 countries, you will have an excellent...