Content Maintenance Specialist

hace 3 días


Panama Grainger Panama Services A tiempo completo

In this role, the Content Maintenance Specialist will review internal and external customer feedback on data inaccuracies and other quality issues, validate the correct information or content, and update the appropriate data and assets accordingly. This work will be executed in a timely manner with the appropriate documentation and handoffs. - Review internal and external customer feedback and assess the need for product information or asset updates to resolve quality issues. - Follow-up with internal business partners as needed for issue clarification. - Validate appropriate updates to product information or assets using provenanced sources, leveraging Supplier Engagement partners as needed for supplier outreach. - Update product information and assets as required across all applicable systems. - Clearly document issue resolution, executing any required handoffs to internal business partners - Other activities as necessary to support PI Governance, PI Gather, or PI Production.

**Requisitos**:

- Proficiency with Excel, PowerPoint & Word. - Bilingual (English/Spanish
- read, write, speak). - Knowledge of Product Information best practices across data quality. - Excellent attention to detail. - Ability to partner cross-functionally, working with all levels of management. - Written and verbal communication skills, communicating cross-functionally and clearly documenting findings and solutions. - Results and solutions oriented, focused on efficient implementation and execution, operating with a clear sense of urgency. - Familiarity with category review, new product introduction, and other merchandising processes preferred. - Working knowledge of business objectives including merchandising strategy, product information, and supplier management.



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