Operational Key Account Manager
hace 2 semanas
**Objetivo de la Posición**
Gestionar las cuentas clave y mantener la cartera de los clientes, además de optimizar los costos.
**Requisitos**:
- Licenciatura en Ingeniería Industrial o Licenciatura en Logística o Transporte Multimodal
- Maestría en Administración de Empresas o proyectos.
- Conocimiento Norma ISO 13485 (Deseable)
- Conocimiento Norma ISO 9001
- Manejo de áreas logística
- Manejo de Distribución
- Manejo de Atención al Cliente
- Preferible cinco (5) años de experiência en cargos de bodega, logística o operaciones.
**Funciones**:
- Debe ser capaz de reunir y administrar grandes cantidades de información para la toma de decisiones estratégicas, además de identificar oportunidades.
- Buscar cuáles son las últimas tendencias en el mercado para mejorar la relación cliente-empresa.
- Es esencial, mantener una visión de negocio y velar por el correcto funcionamiento del mismo.
- Adaptarse a cada tipo de cliente y diseñar una estrategia completa dependiendo de sus necesidades
- Forjar relaciones de confianza con una cartera de clientes destacados para garantizar que no se vayan a la competencia
- Adquirir una comprensión profunda de las necesidades y requisitos de los clientes más importantes
- Expandir las relaciones con los clientes existentes proponiéndoles constantemente soluciones para que alcancen sus objetivos
- Garantizar que se entreguen los productos y servicios correctos a los clientes dentro del plazo establecido
- Servir de enlace de comunicación entre el cliente clave y los equipos internos
- Resolver cualquier cuestión o problema al que se enfrente el cliente y atender las quejas para mantener la confianza
- Ser parte integral de la generación de nuevas ventas que se conviertan en relaciones duraderas
- Preparar con regularidad informes de progreso y previsiones para las partes interesadas internas y externas utilizando las métricas de las grandes cuentas
**Beneficios**:
- Seguro Privado
- Plan corporativo celular
**Somos una empresa que trabaja con la equidad de género. Y brindamos igualdad de oportunidades.
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