Desktop Support Associate-helpdesk

hace 3 meses


Panamá, Panamá Ntt Data Services A tiempo completo

**Req ID**: 295835 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.
We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Panama, Panamá (PA-8), Panama (PA).
NTT DATA Services currently seeks a "Helpdesk Associate" to join our team in Panama.
- Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals.
- Answers the helpdesk line and responds to users requests regarding computer systems
- Acknowledges receipt of all users request within defined service levels.
- Initiates service orders (tickets) for all users requests, assisting user as necessary to provide appropriate information.
- Maintains user information and documentation
- Participates in ensuring that customer requests via the ticketing system are managed to closure.
- Delivers results in support of achieving the organization's Service Level Agreements
- Ability to develop business relationships and communicate effectively with the user community
- Basic Troubleshooting skills
- Basic understanding of the fundamental of network, server, and the desktop administration, installations, upgrades, techniques, tools, and equipment
- Applies basic understanding of customer service techniques as required to address problems with PC based tools and products.
- Ability to physically perform general office requirements
- Must be able to perform essential responsibilities with or without reasonable accommodations.

About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services.
We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.
As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
We are one of the leading providers of digital and AI infrastructure in the world.
NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
We are committed to creating a diverse and inclusive environment for all employees.
If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.



  • Panamá, Provincia de Panamá, Panamá NTT DATA A tiempo completo

    **Req ID**: 300550 We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Panama, Panamá (PA-8), Panama (PA). - Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals. - Answers the helpdesk line and responds to users requests regarding computer systems - Acknowledges...


  • Panamá, Panamá NTT DATA Services A tiempo completo

    Req ID: 295835 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Panama, Panamá (PA-8), Panama (PA).NTT DATA Services currently...


  • Panamá, Provincia de Panamá, Panamá NTT DATA A tiempo completo

    **Req ID**: 295417 We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Panama, Panamá (PA-8), Panama (PA). - Diagnoses and troubleshoots Level 1 problems encountered with personal computer hardware, software and peripherals. - Answers the help desk line and responds to users' requests regarding computer systems. - Acknowledges...


  • Panamá, Provincia de Panamá, Panamá Ntt Data A tiempo completo

    **Job Description Req ID**: 300550 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. - Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals. - Answers the helpdesk line and responds to users requests regarding computer systems* Acknowledges...

  • Desktop Support Associate

    hace 2 semanas


    Panamá, Panamá NTT DATA A tiempo completo

    **Req ID**: 304390 We are currently seeking a Helpdesk Analyst to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Helpdesk Analyst - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in working on Afternoon/Night...


  • Panamá, Panamá, Panamá Ntt Data A tiempo completo

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team in Panama. As a Desktop Support Specialist, you will be responsible for providing technical support to our clients via phone, email, and chat. You will diagnose and troubleshoot Level 1 problems with personal computers hardware, software, and peripherals.About NTT DATANTT DATA is...


  • Panamá, Panamá, Panamá Ntt Data Services A tiempo completo

    About the Role: NTT DATA Services is seeking a Technical Support Specialist to join our team in Panama. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients.Job Description:Provide telephone, email, and chat support to clients regarding desktop issuesDiagnose and troubleshoot Level 1 problems...


  • Panamá, Panamá Ntt Data A tiempo completo

    **Job Description Req ID**: 304390NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. **Mexico.Requirements**: - Availability to work 45 hours per week - Interest in working on Afternoon/Night shifts - Advanced Portuguese and Spanish - English desirable - Looking to work in IT Environment - 6 months...

  • IT Support Specialist

    hace 1 día


    Panamá, Panamá, Panamá Softwareone A tiempo completo

    Discover the Opportunity at SoftwareOneAbout SoftwareOneWe are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland.Why Choose This Role?This exciting opportunity allows you to be part of a fast-paced team, passionate about delivering exceptional technical support and contributing to the smooth...

  • Compliance Associate

    hace 4 semanas


    Panamá, Panamá Sagan A tiempo completo

    **Job Title**: Compliance Associate Location: Remote (MST Time zone) Salary Range: up to 2500 USD Work Schedule: Monday - Friday, 8:00 AM to 4:00 PM (MST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...


  • Panamá, Panamá Clinton Health Access Initiative A tiempo completo

    Overview: CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience,...

  • Procurement Associate

    hace 6 meses


    Panamá, Panamá United Nations Entity for Gender Equality and the Empowerment of Women (HQ) A tiempo completo

    **Description**: Background - UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and...


  • Panamá, Panamá Softwareone A tiempo completo

    Why SoftwareOne?Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results. Our leaders empower and encourage their teams and provide a...

  • Help Desk Analyst

    hace 7 horas


    Panamá, Panamá Softwareone A tiempo completo

    Why SoftwareOne?Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results. Our leaders empower and encourage their teams and provide a...

  • Ict Associate

    hace 7 meses


    Panamá, Panamá Programa De Las Naciones Unidas Para El Desarrollo (Pnud) - Panamá A tiempo completo

    **Diversity, Equity and Inclusion are core principles at UNDP**: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to...

  • Ict Associate

    hace 4 meses


    Panamá, Panamá Programa De Las Naciones Unidas Para El Desarrollo (Pnud) - Panamá A tiempo completo

    **Diversity, Equity and Inclusion are core principles at UNDP**: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to...

  • Purchasing Associate

    hace 3 meses


    Panamá, Provincia de Panamá, Panamá Tetra Pak A tiempo completo

    At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. _ - And we need people like you to make it happen._ **_We empower you to reach your potential with opportunities to make an impact to be...


  • Panamá, Provincia de Panamá, Panamá United Nations Development Programme (UNDP) A tiempo completo

    **Job Identification** - 20731 **Locations** - Panama City, Panama**Posting Date** - 09/16/2024, 06:48 PM - 09/30/2024, 10:59 PM **Job Schedule** - Full time **Agency** - UNDP **Grade** - G6 **Vacancy Type** - Fixed Term **Practice Area** - Nature, Climate and Energy **Bureau** - Bureau for Policy and Programme Support **Contract Duration** - 1 Year...

  • Ict Associate

    hace 4 meses


    Panamá, Provincia de Panamá, Panamá United Nations Development Programme (UNDP) A tiempo completo

    **Job Identification** - 20360 **Locations** - Panama City, Panama**Posting Date** - 08/30/2024, 02:50 PM - 09/20/2024, 10:59 PM **Job Schedule** - Full time **Agency** - UNDP **Grade** - G6 **Vacancy Type** - Fixed Term **Practice Area** - Management **Bureau** - Regional Bureau for Latin America and the Caribbean **Contract Duration** - 1 Year with...


  • Panamá, Panamá UNICEF A tiempo completo

    **Job no**: 576208 **Contract type**: Fixed Term Appointment **Duty Station**: Panama City **Level**: G-6 **Location**: Panama **Categories**: Human Resources UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are...