Sr. Domain Specialist, Workplace
hace 6 días
**Job Title**: Sr. Domain Specialist, Workplace
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions - the kind that makes a real difference - when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever-evolving health and well-being needs.
**In this role, you have the opportunity to make life better**
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.
**You are responsible for**
- Accountable for Workplace services representing AMS region that includes North America, Canada, and South America and act as a backup for the other regions.
- Engagement with Markets IT stakeholders to understand the business demands/pain points.
- Perform manage the Workplace Services that includes device, peripherals, software deployment, security patching, etc.
- Oversee the utilization of IT Assets (Hardware/Software), asset performance and improving the efficiency including licenses.
- Lead upcoming Merger & Acquisitions and enable employee on/boarding in relation to workplace services. (must)
- Perform manage the partner performance in relation work Workplace services and ensure YoY improvements and expectations realized.
- Keep a tab of budget, forecast and plan in line with workplace strategy.
- Monitor, measure, report, review current performance of services and components, an ensure business requirements are achieved.
- Serve as point of escalation, review and approval for key issues and decisions.
**You are a part of**
Deliver a comprehensive managed Workplace services to the Philips users and ensure security and compliance with Philips Policies.
**To succeed in this role, you’ll need a customer-first attitude and the following**
- Bachelor’s degree in Information Technology and or commensurate experience in delivering enterprise-based Workplace services within a global business.
- Management of Windows and Mac device lifecycle that includes hardware/software and peripherals especially Lenovo, HP, Dell and Mac brands.
- Working knowledge of management systems such as Intune/SCCM and modern managed and co-managed devices.
- Working knowledge of identity and access management that includes Azure AD, Active directory and Single Sign-On.
- Working knowledge of software distribution and deployment to workplace devices.
- Exposure to Windows/Mac device monitoring and performance management.
- Exposure to security and compliance framework in relation to Workplace including Microsoft Endpoint Manager.
- Exposure to IT Asset management that includes procurement and inventory planning.
- Basic knowledge on LAN/WAN environments in relation to workplace devices.
- Exposure to on/boarding of employees and in relation to Merger & Acquisition.
- Min: 15-17 years of experience
**In return, we offer you**
Development opportunities, work in a global environment, and great flexibility
**How we work at Philips**
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
Our hybrid working model is defined in 3 ways:
- We believe in the importance of impactful collaboration:_ There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
- We embrace flexibility:_ Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
- We want to be at our best:_ The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.
**Why should you join Philips?**
Working at Philips is more than a job. It’s a calling to create a healthier society through mea
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