Account Sales Manager
hace 1 semana
**Job Number** 24067432
**Job Category** Sales & Marketing
**Location** W Panama, Calle 50 and Aquilino de la Guardia, Panama City,., Panama VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Understanding Markets & Maximizing Revenue**
- Identifies new group/catering business to achieve personal and property revenue goals.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Monitors same day selling procedures to maximize room revenue and control property occupancy.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Conducting Daily Sales Activities**
- Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Providing Exceptional Customer Service**
- Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company’s Customer Service Standards and property’s Brand Standards.
- Provides excellent customer service consistent with the daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Attends pre
- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
**Building Successful Relationships**
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Additional Responsibilities**
- Utilizes intranet for resources and information.
- Conducts site inspections.
- Creates contracts as required.
- Participates in and practices daily service basics of the brand.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclus
-
Account Manager
hace 2 semanas
Panama Simera A tiempo completoThe Account Manager will work closely with other members of the sales team and other departments within the organization to ensure that sales and customer service goals and objectives are met.Key ResponsibilitiesManage and grow relationships with key clients and customersIdentify new sales opportunities and upsell to existing accountsEnsure customer...
-
Account Manager
hace 5 días
Panama Simera A tiempo completoThis includes identifying new sales opportunities, maintaining and growing existing accounts, and ensuring customer satisfaction. The Account Manager will work closely with other members of the sales team and other departments within the organization to ensure that sales and customer service goals and objectives are met. Key Responsibilities Manage and grow...
-
Sales Account Manager
hace 3 semanas
Panama CHAT ASSASSINS A tiempo completo**100% Remote - Work from Home Position - Must be located anywhere in Latin America or Brazil.** **Are you a self driven sales manager, hungry for personal and financial growth, looking to expand with a market dominant organization?** Then please continue reading **Chat Assassins** works with premium personal brands. Our solutions consist of building...
-
Account Manager
hace 1 semana
Panama Hypernova Labs A tiempo completo**About Us** Hypernova Labs is focused on creating valuable solutions for our clients. Focused on problem solving, we create innovative software using breakthrough technology. Through the use of agile philosophy, best IT Talent in the region, and tons of coffee we work with our clients to create a product that creates an impact. We are currently seeking an...
-
Ota & Meta Account Manager
hace 2 semanas
Panama Selina A tiempo completoThe Distribution Team shares leadership with Global Sales and the Colive Team. Our main task is to manage online distribution channels, in order to sell hotel inventory to various agents across the globe. We look after both open and upcoming Selina locations, being 90+ properties and counting. For this, we work in alignment with Global and Local Sales,...
-
Account Manager
hace 7 días
Panama Prodapt A tiempo completo**Requirements**: relationship management Financial management IT knowledge Job Description: Junior Account manager to help with customer management in Latin America. Financial tracking, document production, client engagement and sales across the entire customer landscape. Will need to be able to deal with Procurement, finance, Internal HR, Internal delivery...
-
Key Account Manager
hace 5 días
Panama Simera A tiempo completoAs a Key Account Manager, you will be responsible for building and maintaining strong relationships with our key clients. Your primary focus will be to understand their business needs, develop strategic account plans, and drive growth and revenue by effectively promoting our products or services. This role requires exceptional communication and negotiation...
-
Account Manager 2
hace 2 semanas
Panama Dell Technologies A tiempo completoChannel Sales RepresentativeProducts and services that break new ground deserve sales people who do the same. Thats where our Inside Sales Channel team comes in. Channel Representatives play a key role in growing business for Dell Technologies. Assigned to specialize in a particular market, theyre responsible for all sales activities at a dedicated partner...
-
Account Sales Manager
hace 1 semana
Panama Marriott International, Inc A tiempo completo**Job Number** 24066501 **Job Category** Sales & Marketing **Location** W Panama, Calle 50 and Aquilino de la Guardia, Panama City,., Panama VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales opportunities....
-
Sales Manager
hace 2 semanas
Panama Humanet A tiempo completoAn international company supplier of mineral products for the agriculture, industry, consumer, and community sectors is hiring a Sales Manager for their industry sales business. Key responsibilities Responsibility for the sales and marketing of the complete non-agricultural product portfolio in Latin America Closely driving and supporting the development and...
-
Sales Account Executive
hace 5 días
Panama Western Union A tiempo completoSales Account Executive Panama City, Panama*Does working in a critical role to our overall strategy to propel growth within a competitive market excite you? Do you want to work for a global leading money transfer company within what is truly one of the most diverse work environments on the planet? Join Western Union as an Sales Account Executive.*Motivated...
-
Account Manager, Sled
hace 3 semanas
Panama Presidio A tiempo completoSEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT! Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via...
-
Distribution Inside Partner Account Manager
hace 5 días
Panama Dell Technologies A tiempo completoChannel Sales Account Manager - DistributionProducts and services that break new ground deserve salespeople who do the same. Thats where our Inside Sales Channel team comes in. Channel Representatives play a key role in growing business for Dell Technologies. Assigned to specialize in a particular market, theyre responsible for all sales activities at a...
-
Specialized Sales Manager
hace 1 semana
Panama Visa A tiempo completo**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...
-
Sales Manager
hace 1 semana
Panama Lot Squared Development A tiempo completoAre you the hype man in your sales office? - Do you want to continue your journey in leadership with a company who will support your growth? - Do you see yourself as the coach and mentor to a diverse sales team? - Are you eager to make a difference in the lives of others? We need a rockstar Sales Manager to take us to the next level. Our outbound sales...
-
Digital Marketing Account Manager
hace 1 semana
Panama Wx Digital Agency A tiempo completoDigital Marketing Account Manager at WX Digital Agency Remote / Marketing / Freelance / Part-time We are growing our team of passionate people on a mission to make an impact and drive growth for our clients. WX Digital Agency provides Website Development, Digital Marketing, and CRO services and partners with clients based in the US and Europe. WX is looking...
-
Key Account Manager
hace 7 días
Panama ELEVATE EMEA A tiempo completoELEVATE Connect — a global marketing and business development firm— is searching for a Senior Key Account Manager based in Panama, who can support our Head of Global IP & Business Performance. **Responsibilities** - Responsible for reaching adoption and (X) targets. - Set the overall vision and strategy for your client base, maintaining active...
-
Publisher Account Manager
hace 2 semanas
Panama Px, Inc A tiempo completoAre you a factual thinker? Are you analytical? Do you enjoy fast-paced environments? Do you like things to be exact, accurate and "as it should be"? If the answer is yes, then this job is for you!Who is PX?PX offers advertisers access to millions of leads from hundreds of pre-vetted, compliant sources. Advertisers no longer have to manage multiple...
-
Staffing Account Manager Remote Work Ref. 0224e
hace 6 días
Panama Bairesdev Sa A tiempo completoWho we areBairesDev is proud to be the fastestgrowing company in America. With people on five continents and worldclass clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1 of the best talents and nurture their professional growth...
-
Account Executive 2, Direct Sales in IT Financing
hace 1 semana
Panama Dell Technologies A tiempo completoAccount Executive 2, Direct Sales in IT FinancingDell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over, employees. We also provide them with unparalleled growth and development opportunities. Within Dell Financial...