Customer Success Manager
hace 2 semanas
This includes identifying customer needs, developing and implementing customer retention strategies, and working closely with other departments to ensure that customer goals and objectives are met. The Customer Success Manager will act as the main point of contact for customers and will be responsible for building and maintaining strong customer relationships. Key Responsibilities Act as the main point of contact for customers, providing guidance and support throughout the customer journey Identify customer needs and develop and implement customer retention strategies Monitor and analyze customer satisfaction data to identify areas for improvement Work closely with other departments to ensure that customer goals and objectives are met Provide regular reports to management on customer satisfaction and retention metrics Continuously improve and update customer onboarding, engagement and education processes Identify and develop new business opportunities with existing customers Qualifications Bachelor's degree in Business Administration, Marketing or related field English C1/C2 3-5 years of experience in customer service, customer success, or a related field Strong understanding of customer service and retention best practices Strong verbal and written communication skills Strong problem-solving skills Strong analytical and data-driven mindset Ability to multitask and prioritize Proficient in relevant computer software and tools
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Customer Success Manager
hace 7 días
Panama ELEVATE EMEA A tiempo completoELEVATE Customer Success Manager Who we are... ELEVATE’s vision for helping companies drive revenue growth is at the forefront of our industry. We strive to deliver ultra-high value to our Fortune 1000 customers and customers who want to be disruptive via an outsourced sales and marketing lead generation function that ensures they meet their objectives...
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Customer Success Manager
hace 1 día
Panama NEXT IDEA TECH A tiempo completoWe are seeking a Customer Success Manager who will be pivotal in leading product implementation and providing continuous support throughout the client lifecycle. This role involves advising finance professionals across various levels, customizing and optimizing their financial planning and analysis processes, and ensuring they are fully trained on the latest...
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Customer Success and Review Specialist
hace 6 días
Panama J. Blanton Plumbing A tiempo completo**Customer Success and Review Specialist** Company Overview: Join our team at J. Blanton Plumbing, a rapidly growing US-based company. We're seeking a Customer Success and Review Specialist to play a vital role in our marketing team. This position is designed to ensure that every customer feels heard, valued, and satisfied with our services. By focusing on...
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Customer Excellence Manager
hace 6 días
Panama Kuehne Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role To Support and provide Value to our Key Account Customers along the customer engagement cycle through Supply ChainConsultancy, Tender Support and Value...
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National Sea Logistics Customer Care Manager
hace 6 días
Panama Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. **Your Role **:The Customer Care Manager is responsible for managing and continuously optimizing the Field Sales team and Customer Service team to provide customer excellence...
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Account Manager
hace 2 semanas
Panama Prodapt A tiempo completo**Requirements**: relationship management Financial management IT knowledge Job Description: Junior Account manager to help with customer management in Latin America. Financial tracking, document production, client engagement and sales across the entire customer landscape. Will need to be able to deal with Procurement, finance, Internal HR, Internal delivery...
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Remote Customer Success Specialist
hace 7 horas
Panama Tomedes Ltd A tiempo completoJob description - Perform quality checks on documents or videos prior to delivery to clients - Close deals with global customers (mainly from the US) by scheduled meetings and strategic calls conducted upon receipt of the inquiry to discover customer pains - Increase customer retention by resolving customer complaints thru critical analyzation of the cause...
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Onboarding Success Analyst
hace 1 día
Panama BairesDev A tiempo completoWho we are BairesDev is proud to be one of the fastest-growing companies in Latin America. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of IT Talent and nurture their professional growth on exciting projects for companies. With more than 3500 employees in 27 countries and world-class clients from start-ups to...
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Campaign Performance Marketing Manager
hace 7 horas
Panama Px, Inc A tiempo completoDo you love numbers? Do you enjoy analyzing them, looking at details, and solving problems with data? Would you describe your work product as accurate, thorough, and exacting? If the answer is yes, then this job is for you! As a Campaign Performance Marketing Manager, you will play a key role in the Customer Success & Marketplace teams by combining your...
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Performance Marketing Manager
hace 6 días
Panama Px, Inc A tiempo completoDo you love numbers? Do you enjoy analyzing them, looking at details, and solving problems with data? Would you describe your work product as accurate, thorough, and exacting? If the answer is yes, then this job is for you!As a Performance Marketing Manager, you will play a key role in the Customer Success & Marketplace teams in combining your analytical...
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Event Operations Manager
hace 6 días
Panama Breakout A tiempo completoAt Breakout, a Techstars-backed company, we’re facilitators of strategic fun, building the global platform to help businesses develop strong company culture no matter where their employees are based. We believe that teams that have fun together are happier, perform better, and stick together. And, help companies like Adobe, Duolingo, and Dropbox build...
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Cashier and Customer Service
hace 1 día
Panama Kwik Fill A tiempo completoOverview The Cashier/Attendant, in the absence of the Store Manager and the Store Assistant Manager, is responsible for operating the store within the specific guidelines described by the operating policy.Essential Job Functions (listing most important first): 1. Customer Service/Suggestive Selling2. Accurate operation of registers3. Stock, clean, and...
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Onboarding Success Support
hace 1 día
Panama BairesDev A tiempo completoWho we are BairesDev is proud to be one of the fastest-growing companies in Latin America. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of IT Talent and nurture their professional growth on exciting projects for companies. With more than 3500 employees in 27 countries and world-class clients from start-ups to...
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Air Logistics Customer Care Specialist
hace 2 días
Panama Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. - ** Your Role **:As Customer Service Specialist within the CCL, you will be responsible for ensuring operational excellence focus as well as serve to provide excellent...
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Key Account Manager
hace 1 día
Panama Px, Inc A tiempo completoAre you a factual thinker? Are you analytical? Do you love to talk to people? Do you enjoy fast-paced environments? If the answer is YES, then this job is for you! Who is PX? PX offers advertisers access to millions of leads from hundreds of pre-vetted, compliant sources. Advertisers no longer have to manage multiple integrations or worry about publisher...
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Customer Success Analyst
hace 7 horas
Panama Experian A tiempo completoA jornada completa Tipo de Contrato: Normal Modelo de Trabajo: Hub Departamento: Ventas & Desarrollo de Negocios Jornada Laboral: TIempo Completo **Descripción de la empresa**: - En Experian Spanish Latam creamos oportunidades para crear un mejor mañana y estamos comprometidos con la innovación y el uso de las últimas tecnologías. Somos la...
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Customer Success Analyst
hace 7 horas
Panama Experian A tiempo completo**Descripción de la empresa**: - En Experian Spanish Latam creamos oportunidades para crear un mejor mañana y estamos comprometidos con la innovación y el uso de las últimas tecnologías. Somos la compañía de servicios de información global, líder en el mundo, en donde ayudamos a las personas a tomar el control financiero y a acceder a los servicios...
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Customer Success Analyst
Encontrado en: Talent PA S2 - hace 1 semana
Panama Experian A tiempo completoDescripción del empleo Descripción general del área: El área de Investigación y Desarrollo ayudamos a nuestros clientes por medio de la generación de información estadística de valor para el análisis de su cartera o del mercado. También brindamos apoyo a los usuarios internos y a terceros relacionados al buró. Es responsable de acompañar...
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Client Growth Manager
hace 7 días
Panama Aleph Holding A tiempo completo**Are you ready to join our digital revolution journey?** **Aleph** represents the world’s leading platforms in 115+ markets, across new and existing geographies, enabling platforms like Twitter, Meta, Snapchat, and nearly 35 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities....
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Sales Manager Service Projects
hace 6 días
Panama Abb A tiempo completoAs a Regional Sales Manager Service Projects, you will drive the sales performance of products, systems or services, specifying and implementing effective sales and business-development initiatives in line with global strategy. You will lead and coach the local sales organization to meet ambitious targets and exceed customer expectations.This position...