Sales Administrator Officer
hace 3 semanas
At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._
**Job Summary**:
The purpose of this position is to have direct contact with different stakeholders of the different markets and ensure that the processes are run with excellence and adequate support. This position will execute the end to end process for spare part orders and queries from customers. Delivering high level of service to secure the customer service experience.
The position is based in Panama City, Panama.
Tetra Pak is not sponsoring work visas or relocation for this position.
**What you will do**:
As a Sales Administrator Officer you will:
- Execute the end to end process for parts orders, return orders and quotations, including tasks in SAP and other internal tools & systems
- Execute Pro-active follow-up of remaining orders
- Participate in defining, developing, and deploying visual management including the right metrics for parts administration.
- Responsible to coordinate with cluster market area when there is an issue with agreed delivery schedule.
- Participate in continuous improvement activities related to parts administration.
**We believe you have**:
- Bachelor’s degree in industrial engineering, Supply Chain and other related fields.
- Proficiency in English communication and written skills.
- Previous customer support experience (desired).
- Strong problem solving and customer orientation skills, highly motivated, team player, analytic, with attention to detail and organized.
**We Offer You**
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
This job posting expires on** February 5, 2024
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