Operations Manager

hace 1 semana

Panamá, Panamá Marriott International, Inc A tiempo completo

**Additional Information**
**Job Number**25007467
**Job Category**Rooms & Guest Services Operations
**Location**Marriott Executive Apartments Panama City Finisterre, Calle Colombia & Calle Republica del Paraguay, Panama City, Panama City, Panama
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

**CORE WORK ACTIVITIES**

**Leading Operations Team**
- Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
- Ensures that the team has the capabilities to meet expectations.
- Leads by example demonstrating self-confidence, energy and enthusiasm.
- Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

**Managing Property Operations Function(s)**
- Follows property specific second effort and recovery plan.
- Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
- Takes proactive approaches when dealing with employee concerns.
- Extends professionalism and courtesy to employees at all times.
- Communicates/updates all goals and results with employees.
- Meets semiannually with staff on a one-to-one basis.
- Assists/teaches the team scheduling against guest and hours/occupied room goals.
- Performs hourly job functions as needed.

**Managing and Monitoring Activities that Affect the Guest Experience**
- Provides excellent customer service by being readily available/approachable for all guests.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Ensures all team members meet or exceed all hospitality requirements.

**Managing Profitability**
- Assists in performing required annual Quality audit with GM & RD.
- Ensures a viable key control program is in place.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

**Conducting Human Resources Activities**
- Interviews and assists in making hiring decisions.
- Receives hiring recommendations from team supervisors.
- Ensures orientations for new team members are thorough and completed in a timely fashion.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Operations Manager

    hace 2 semanas

    Panamá, Panamá UNICEF A tiempo completo

    **Job no**: 577197 **Contract type**: Fixed Term Appointment **Duty Station**: Panama City **Level**: P-4 **Location**: Panama **Categories**: Operations UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are...

  • Operations Manager

    hace 4 semanas

    Panamá, Panamá Sagan Recruitment A tiempo completo

    **Job Title**: Operations Manager Location: Remote (PST Time zone) Salary Range: up to 3000 USD Work Schedule: Monday - Friday, 7:00 AM to 4:00 PM (PST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...

  • Pm Operations Manager

    hace 3 días

    Panamá, Provincia de Panamá, Panamá Philips A tiempo completo

    **Job Title**: PM Operations Manager **PM Operations Manager** As a PM Operations Manager at Philips, you will be responsible for managing the Project Management Services of the GBS by managing business relationship with partners aimed at definition of partners’ needs (PM strategy, type of projects, PM profile), contracting and onboarding partners and...

  • Housekeeping Operations Manager

    hace 2 semanas

    Panamá, Panamá, Panamá Marriott International A tiempo completo

    Job Description:As a key member of our hotel team, the Housekeeping Operations Manager plays a vital role in ensuring that our guest rooms and public spaces are clean, comfortable, and well-maintained. This position is responsible for managing the daily operations of housekeeping, recreation/health club, and laundry services.Responsibilities:Managing...

  • Flight Operations Manager

    hace 3 semanas

    Panamá, Panamá AAR Corp. A tiempo completo

    Manager of Flight Operations accountable to the Panama Site Manager for all Rotary Wing operational missions, ground and flight training conducted at the Main and Forward Operating Bases in Panama. Also serves as the Site Manager in their absence. In that role, responsible for aircraft maintenance, logistics and site support activities conducted in Panama...

  • Operations Manager Planning

    hace 7 días

    Panamá, Panamá Sagan A tiempo completo

    **Job Title**: Operations Manager Planning & Forecasting Location: Remote (PST Time zone) Salary Range: up to 3000 USD Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM (PST) NOTE: INDEPENDENT CONTRACTOR POSITION About Sagan: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...

  • Pm Operations Manager

    hace 4 semanas

    Panamá, Panamá Philips A tiempo completo

    JOB DESCRIPTION Job TitlePM Operations ManagerJob DescriptionPM Operations ManagerAs a PM Operations Manager at Philips, you will be responsible for managing the Project Management Services of the GBS by managing business relationship with partners aimed at definition of partners' needs (PM strategy, type of projects, PM profile), contracting and onboarding...

  • Pm Operations Manager

    hace 12 horas

    Panamá, Panamá Philips A tiempo completo

    JOB DESCRIPTION Job TitlePM Operations ManagerJob DescriptionPM Operations ManagerAs a PM Operations Manager at Philips, you will be responsible for managing the Project Management Services of the GBS by managing business relationship with partners aimed at definition of partners' needs (PM strategy, type of projects, PM profile), contracting and onboarding...

  • Aviation Operations Security Manager

    hace 2 semanas

    Panamá, Panamá DHL A tiempo completo

    Airline Aviation Security Operations Manager is responsible for overseeing and managing all aspects of security operations, ensuring the security of staff, aircraft, and facilities. This position is also responsible for managing the airline’s security operations, including the development and implementation of security policies, procedures, and protocols....

  • Strategy & Operations Manager Cenca

    hace 1 semana

    Panamá, Panamá Johnson & Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...

  • Strategy & Operations Manager Cenca

    hace 6 días

    Panamá, Panamá Johnson And Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...

  • Marine Parts Operations Manager

    hace 2 semanas

    Panamá, Panamá Sagan Recruitment A tiempo completo

    **Job Title**: Marine Parts Operations Manager Location: Remote (EST Time zone) Salary Range: up to 2000 USD Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...

  • Operations Manager Planning

    hace 2 semanas

    Panamá, Panamá Sagan Recruitment A tiempo completo

    **Job Title**: Operations Manager Planning & Forecasting Location: Remote (PST Time zone) Salary Range: up to 3000 USD Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM (PST) NOTE: INDEPENDENT CONTRACTOR POSITION About Sagan: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...

  • Legal Operations Project Manager

    hace 2 semanas

    Panamá, Panamá Dell Technologies A tiempo completo

    Global Contracting Program Manager Senior Advisor, Project Program Management I8 From commercial contracts to cyber security, IP to ethical practices - Legal teams at Dell Technologies always have new, interesting and complex challenges to tackle. Legal Operations provides all the program management support they need to succeed. Whether focused locally,...

  • Operations Manager

    hace 3 días

    Panamá, Panamá Marriott International, Inc A tiempo completo

    **Additional Information**Gerente de Operaciones **Job Number**25026877 **Job Category**Rooms & Guest Services Operations **Location**Marriott Executive Apartments Panama City Finisterre, Calle Colombia & Calle Republica del Paraguay, Panama City, Panama City, Panama **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB...

  • Operations Manager

    hace 1 semana

    Panamá, Panamá Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**25007467 **Job Category**Rooms & Guest Services Operations **Location**Marriott Executive Apartments Panama City Finisterre, Calle Colombia & Calle Republica del Paraguay, Panama City, Panama City, Panama **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Marriott International es un empleador...

  • Operations Coordinator

    hace 2 semanas

    Panamá, Panamá Sagan A tiempo completo

    **Job Title**: Operations Coordinator Location: Remote (CST Time zone) Salary Range: up to 1800 USD Work Schedule: Monday - Friday, 7:30 AM to 4:30 PM (CST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...

  • Field Operations Manager

    hace 1 semana

    Panamá, Panamá Oxitec A tiempo completo

    **Our Mission**:Oxitec’s mission is to save lives and improve livelihoods by developing safe, highly-effective biologically-engineered solutions to control disease-transmitting and crop-destroying insects globally. To do our work, we leverage our world-class team of scientists, engineers, public health and agricultural experts, entrepreneurs, community...

  • Manager, Expansion and Operations

    hace 4 semanas

    Panamá, Provincia de Panamá, Panamá Foundation for the Global Compact A tiempo completo

    **POSTING TITLE**:Manager, Expansion and Operations - Latin America and the Caribbean **LOCATION**:Panama City (Regional Hub) *** The UN Global Compact is the world’s largest corporate sustainability initiative and a global movement of more than 18,000 businesses across 160 countries. We work to encourage and enable companies to adopt responsible...

  • Demand Planning Manager

    hace 2 semanas

    Panamá, Panamá Sagan A tiempo completo

    **Job Title**: Demand Planning Manager Location: Remote (Global) Salary Range: up to 3000 USD Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM PST NOTE: INDEPENDENT CONTRACTOR POSITION About Sagan: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. Discover a...