Customer Service Supervisor
hace 4 días
**Objetivo**: diseñar, administrar y monitorear las actividades de gestión de Customer Service, involucradas con la gestión operativa del Producto Marítimo, tanto en Importaciones como Exportaciones, al tiempo que desarrolla a su equipo directo para el logro de los objetivos del departamento. Funciones Planificar, administrar y controlar todos los aspectos de Servicio al Cliente y brindar el más alto nível de servicio a costos óptimos. Coordinar, administrar y monitorear el trabajo en el sitio de sus colaboradores a cargo. Implementar y administrar planes de trabajo en conjunto con el Departamento de Operaciones.Preparar y controlar los indicadores de servicio al cliente.Planificar estrategias efectivas para el bienestar financiero del departamento.Garantizar el cumplimiento de los SOP´s asociados a su área a través de la capacitación continua de su personal y la supervisión diaria de los embarques que se están manejando.Ser proactivo en el proceso de reclutamiento y capacitación.Establecer horarios de trabajo necesarios para cumplir con las actividades en función del nível de embarque que se estén administrando.
Supervisar, evaluar y monitorear el desempeño del personal asignado, para garantizar que se cumplan los níveles requeridos de productividad y los objetivos organizacionales.Mantener e implementar planes para mejorar la productividad, los estándares de seguridad, la calidad, el control de costos y la moral de los empleados. Revisar, analizar, modificar e implementar procedimientos eficientes y efectivos en su departamento.Garantizar un entorno de trabajo armonioso, orientado a resultados y a través de un excelente trabajo en equipo.
-
Customer Service
hace 4 semanas
Panamá, Provincia de Panamá, Panamá Global Resort Options A tiempo completo**Job Title**: Customer Service Representative **Working Hours**: Monday to Friday 9:00 am - 5:00 pm **Job Requirements**: - 6 months to 1 year of customer service experience - Fluent in both English and Spanish - Proficient in navigating Apple product systems - Ability to build and maintain strong customer relationships **Responsibilities**: As a Customer...
-
Customer Service
hace 2 días
Panamá, Provincia de Panamá, Panamá Global Resort Options A tiempo completo**Job Title**: Customer Service Representative **Working Hours**: Monday to Friday 9:00 am - 5:00 pm **Job Requirements**: - 6 months to 1 year of customer service experience - Fluent in both English and Spanish - Proficient in navigating Apple product systems - Ability to build and maintain strong customer relationships **Responsibilities**: As a Customer...
-
Customer Service Representative
hace 2 semanas
Panamá, Panamá Enterprises 0206 Panama, S.A. A tiempo completo**Job Title**: Customer Service Representative **Working Hours**: Monday to Thursday **Job Requirements**: - 6 months to 1 year of customer service experience - Fluent in both English and Spanish - Proficient in navigating Apple product systems - Ability to build and maintain strong customer relationships **Responsibilities**: As a Customer Service...
-
Customer Service
hace 4 semanas
CIUDAD DE PANAMÁ , AQUILINO DE LA GUARDIA, Panamá GLOBAL RESORT OPTIONS A tiempo completode la Empresa: Global Resort Options offers a ground-breaking way for timeshare owners to market and advertise their vacation ownership. With no commissions or percentages taken out of the rental income, Global Resort Options offers a cost-effective way for owners to generate exposure with Executive Travelers. Here at Global Resort Options, we market and...
-
Customer Service Supervisor
hace 3 semanas
Panamá, Panamá Siuma Talent A tiempo completo**Objetivo**: diseñar, administrar y monitorear las actividades de gestión de Customer Service, involucradas con la gestión operativa del Producto Marítimo, tanto en Importaciones como Exportaciones, al tiempo que desarrolla a su equipo directo para el logro de los objetivos del departamento.**Funciones**: - Planificar, administrar y controlar todos los...
-
Customer Service Supervisor
hace 2 semanas
Panamá, Panamá Siuma Talent A tiempo completo**Objetivo**: diseñar, administrar y monitorear las actividades de gestión de Customer Service, involucradas con la gestión operativa del Producto Marítimo, tanto en Importaciones como Exportaciones, al tiempo que desarrolla a su equipo directo para el logro de los objetivos del departamento.**Funciones**: - Planificar, administrar y controlar todos los...
-
Customer Service Representative
hace 3 semanas
Panamá, Panamá Sagan A tiempo completo**Job Title**: Customer Service Representative Location: Remote (EST Time zone) Salary Range: up to 1300 USD Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
-
Customer Service Representative
hace 2 semanas
Panamá, Panamá Sagan A tiempo completo**Job Title**: Customer Service Representative Location: Remote (EST Time zone) Salary Range: up to 2000 USD Work Schedule: Monday - Friday, 7:00 AM to 3:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
-
Customer Service Representative
hace 3 semanas
Panamá, Panamá Sagan A tiempo completo**Job Title**: Customer Service Representative Location: Remote (EST Time zone) Salary Range: up to 2000 USD Work Schedule: Monday - Friday, 12:00 PM to 8:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...
-
Bilingual Customer Service Representative
hace 4 días
Panamá, Panamá Omnie A tiempo completoOur client is seeking a highly motivated and experienced Bilingual Technical Support Customer Service Representative to join our team. In this role, you will be responsible for providing top-notch technical support to our customers, ensuring their inquiries and issues are resolved efficiently and effectively. You will act as the primary point of contact for...
-
Customer Service Manager
hace 3 días
Panamá, Panamá Live And Invest Overseas A tiempo completoA rapidly-growing online publishing company located in the El Cangrejo neighborhood of Panama City is looking for a English-speaking individual for the full-time position of Customer Service Manager. Want to help people realize their dreams of living in Panama and other places abroad?
-
Customer Service Training Specialist
hace 5 días
Panamá, Panamá, Panamá Iqor A tiempo completoJob Overview">We are seeking a highly skilled Customer Service Training Specialist to join our team. As a key member of our training department, you will be responsible for creating and delivering engaging training programs that meet the needs of our contact center employees.">About Us">iQor is a leading provider of customer service solutions, with a...
-
Customer Service Analyst
hace 3 días
Panamá, Panamá QuidelOrtho A tiempo completo**The Opportunity**: QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers...
-
Customer Service Coordinator Jr
hace 3 días
Panamá, Panamá, Panamá Philips A tiempo completo**Job Responsibilities:**As a Customer Service Coordinator Jr, you will be responsible for managing the order desk functional box with all booking requests from sellers. You will create the booking request in Salesforce through Deal support request within 24 hours of SLA and communicate with cross-functional teams (Marketing, Sales, OP and OM) if assistance...
-
Customer Service Representative
hace 5 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoCompany OverviewEf Education First is a leading international education company that offers language courses and cultural exchange programs. We are committed to helping people learn languages and connect with others from around the world.Job DescriptionWe are seeking a highly skilled and compassionate Customer Service Representative to join our Emergency...
-
Customer Service Professional
hace 3 semanas
Panamá, Panamá Prudential A tiempo completoJob Classification: Operations - Insurance Operations Prudential aspires to make lives better by solving the financial challenges of our changing world! At Prudential, our Customer Service Professionals are the first point of contact with our customers and our goal is to provide a customer centric, multi-channel, low effort experience for customers with...
-
Onsite Customer Service Representative
hace 4 semanas
Panamá, Panamá First Enroll, S.A. A tiempo completoWe are looking for a full-time English speaking Customer Service Representative to support the customer service function of our portfolio of insurance clients. Given our investments in technology and systems, strong computer skills are required for this role. Experience in the insurance industry is a plus, but not required.
-
Customer Service Manager
hace 2 semanas
Panamá, Panamá Live And Invest Overseas A tiempo completoA rapidly growing online publishing company located in the El Cangrejo neighborhood of Panama City is looking for an English-speaking individual for the full-time position of Customer Service Manager.Want to help people realize their dreams of living in Panama and other places abroad?We're looking for a Customer Service Manager to join our team. This...
-
Sales and Customer Service Specialist
hace 7 días
Panamá, Panamá, Panamá EMHR A tiempo completoKey Responsibilities: The successful candidate will be responsible for providing top-notch customer service through inbound and outbound calls, ensuring that all customer inquiries are addressed in a timely and professional manner. They will also work closely with the sales team to develop new business opportunities and expand our client base.Requirements:...
-
Aih Panama Customer Service Account Specialist
hace 2 semanas
Panamá, Provincia de Panamá, Panamá Ace Hardware International Holdings, Ltd A tiempo completoThe Job The Customer Service Account Specialist is responsible for acting as a liaison between international retailers and vendors, to ensure purchase orders are processed and the products are shipped in a timely manner while providing outstanding customer service to the retailers. Activities related to customer service. Leverages various systems and...