Client Service Specialist

hace 2 semanas


Panama Insignia Resources A tiempo completo

We are seeking to bring on a dedicated and detail-oriented Client Service Specialist to join our team. As a Client Service Specialist, you will play a crucial role in delivering top-notch customer experiences, managing inquiries and complaints, and facilitating effective communication between our insurance brokers, agents, and customers. If you are a proactive problem solver with excellent communication skills and a passion for ensuring customer satisfaction, we invite you to be part of our dynamic team. Responsibilities - Managing customer accounts by updating and notating relevant information.
- Processing insurance claims accurately and efficiently. - Addressing tasks assigned by the US team promptly. - Keeping track of important deadlines. - Researching and providing detailed notes for US agents.
- Assisting customers with their needs and resolving complaints. Requirements - Strong communication skills in English. - Effective time management abilities. - Organizational skills with great attention to detail.
- Critical thinking skills for problem-solving. - Ability to manage priorities effectively. About Us At Insignia Resources, we believe in investing in our employees' success. We offer a supportive and collaborative work environment that encourages creativity, learning, and continuous improvement.

As a member of our team, you'll have access to cutting-edge resources, training programs, and mentorship opportunities to enhance your skills and propel your career forward. Joining Insignia Resources means joining a network of talented professionals who are passionate about making a difference. We value a culture that celebrates individuality and promotes teamwork. Our employees are the driving force behind our success, and we recognize and reward their contributions through competitive compensation packages, performance-based incentives, and comprehensive benefits.

As a part of our team, you will have the opportunity to work with industry-leading clients and gain exposure to exciting projects across a wide range of sectors. Whether you're an experienced professional or just starting your career, Insignia Resources provides a platform for you to thrive and realize your full potential.


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