Customer Success Associate

hace 2 semanas


Panamá Provincia de Panamá, Panamá Sagan A tiempo completo

**Job Title**: Customer Success Associate Location: Remote (EST Timezone) Work Schedule: Monday - Friday: This is a rotating shift schedule within our open hours of operation, which are between 9:00 AM - 9:00 PM EST.
**Company Overview**: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.
Discover a world of career possibilities with Sagan.
**Role Overview**: As a Customer Support Representative (CSR), you will be essential in ensuring customer satisfaction by addressing concerns, resolving issues, and providing exceptional support.
This role demands strong communication skills, the ability to work cross-functionally, and a genuine passion for helping customers.
Your goal will be to provide an extraordinary customer experience and contribute to our company's success.
**Key Responsibilities**: Track and analyze customer concerns to identify trends and address recurring issues.
Collaborate cross-functionally to remove obstacles and enhance the customer experience.
Deliver exceptional service to ensure every customer has a positive experience.
Understand the reasons behind customer cancellations and provide solutions to improve retention.
Identify opportunities to upsell additional products and services to customers.
Maintain accurate records of customer interactions and support activities.

**Qualifications**: 2-5 years of experience in a customer support role, with a proven track record of excellent communication skills.
Advanced command of the English language, both verbal and written.
Strong multitasking and organizational abilities.
Experience with CRM platforms such as HubSpot, Zendesk, or similar.
Ability to adapt quickly to changes and handle a fast-paced environment.
Exceptional interpersonal skills with a focus on customer satisfaction Nice-to-Haves: Experience with HubSpot.
Experience supporting elderly customers.


  • Customer Success Manager

    hace 2 semanas


    Panamá, Panamá Sagan A tiempo completo

    **Job Title**: Customer Success Manager Location: Remote (EST Time zone) Salary Range: up to 3000 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...


  • Panamá, Panamá Hostinger A tiempo completo

    Become part of the world’s fastest-growing web hosting company! Join Hostinger, where we build world-class solutions for anyone to easily succeed online. Our team of 900 professionals is behind the success of 2 million clients across 150 countries, helping them bring their e-shops, blogs, and talent-showcasing websites to life. We are looking for an ...


  • Panamá, Provincia de Panamá, Panamá Torre A tiempo completo

    **Compensation**: USD 750 - 900/month. **Location**: Remote (for Mexico, Costa Rica, Antigua and Barbuda, Nicaragua, Panama, Peru, Chile, Argentina, Uruguay, Bolivia, Paraguay, Brazil, Aruba, and Puerto Rico residents). **Mission of Torre**: "Making work fulfilling for everyone!" - You are beginner in customer success, customer service, problem solving, and...

  • Customer Success Manager

    hace 4 semanas


    Panamá, Panamá Curenta A tiempo completo

    **Who We Are**: Curenta is leading the transformation of Senior Living and Long-Term Healthcare with innovation and compassion. Our mission is to build a connected, technology-driven ecosystem that prioritizes residents’ well-being and empowers caregivers with user-friendly, AI-powered tools. From simplifying admissions to managing medications and...

  • Customer Success Manager

    hace 22 horas


    Panamá, Panamá Curenta A tiempo completo

    **Who We Are**: Curenta is leading the transformation of Senior Living and Long-Term Healthcare with innovation and compassion. Our mission is to build a connected, technology-driven ecosystem that prioritizes residents’ well-being and empowers caregivers with user-friendly, AI-powered tools. From simplifying admissions to managing medications and...


  • Panamá, Panamá Hostinger A tiempo completo

    Become part of the world’s fastest-growing web hosting company! Join Hostinger, where we build world-class solutions for anyone to easily succeed online. Our team of 900 professionals is behind the success of 2 million clients across 150 countries, helping them bring their e-shops, blogs, and talent-showcasing websites to life. We are looking for a ...


  • Panamá, Panamá Premise A tiempo completo

    Premise is an on-demand insights company that connects businesses and NGOs with local smartphone users in over 140 countries. Used by some of the leading organizations in the world, Premise's solutions are revolutionizing the data collection market, making it faster, more scalable, and more dynamic to understand our world through the eyes of those who live...


  • Panamá, Panamá Sagan A tiempo completo

    **Job Title**: Customer Experience Associate (CXA) Location: Remote (MST Time zone) Salary Range: up to 1500 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (MST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...


  • Provincia de Coclé, Panamá WALGREENS A tiempo completo

    Models and delivers a distinctive and delightful customer experience. - Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. **Customer Experience** - Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and...


  • Provincia de Coclé, Panamá WALGREENS A tiempo completo

    Models and delivers a distinctive and delightful customer experience. - Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. **Customer Experience** - Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and...


  • Panamá, Panamá EF Educational Tours A tiempo completo

    EF Tours helps students gain new perspectives and build skills for the future through experiential learning. As an accredited institution, we partner with educators across the world to create global education programs that blend classroom, digital, and experiential learning for students. We are hiring a Success Manager to manage the technology capabilities...


  • Panamá, Provincia de Panamá, Panamá Sagan A tiempo completo

    **Job Title**: Marketplace Sales Associate (MSA) Location: Remote (EST Time zone) Salary Range: up to 1500 USD Work Schedule: Monday - Friday, 7:00 AM to 4:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...


  • Provincia de Coclé, Panamá WALGREENS A tiempo completo

    Models and delivers a distinctive and delightful customer experience. - Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. **Customer Experience** - Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and...

  • Customer Service

    hace 3 semanas


    Panamá, Panamá Fiserv, Inc. A tiempo completo

    **Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit...


  • Panamá, Provincia de Panamá, Panamá Premise A tiempo completo

    Premise is an on-demand insights company that connects businesses and NGOs with local smartphone users in over 140 countries. Used by some of the leading organizations in the world, Premise's solutions are revolutionizing the data collection market, making it faster, more scalable, and more dynamic to understand our world through the eyes of those who live...

  • Compliance Associate

    hace 4 semanas


    Panamá, Provincia de Panamá, Panamá Sagan A tiempo completo

    **Job Title**: Compliance Associate Location: Remote (MST Time zone) Salary Range: up to 2500 USD Work Schedule: Monday - Friday, 8:00 AM to 4:00 PM (MST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...


  • Panamá, Panamá PX Inc. A tiempo completo

    Do you consider yourself someone who focuses on getting the details right, ensuring accuracy in your work? Do you consider yourself someone who spots small errors or opportunities for improvement that others might miss? Do you consider yourself someone who can consistently deliver accurate work quickly? If the answer is yes, the this is the role for you! As...


  • Panamá, Panamá Prudential A tiempo completo

    Job Classification: Operations - Insurance Operations As a **Customer Service Associate **on the **Enabling Solutions, PRT - Participant Relations Team **, you will act as an advocate for our customers. A member of this team processes a variety of high-volume transactions with the goal being to promote a seamless experience to the customer with accuracy and...

  • Purchasing Associate

    hace 2 semanas


    Panamá, Provincia de Panamá, Panamá Tetra Pak A tiempo completo

    At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. _ - And we need people like you to make it happen._ **_We empower you to reach your potential with opportunities to make an impact to be...

  • Sales Associate

    hace 2 semanas


    Panamá, Provincia de Panamá, Panamá Jules A tiempo completo

    Hi there! We are Jules and our client is looking for a Sales Associate **!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. If this opportunity sounds good to you, send us your resume! **Company Overview**: Company is a pioneering members-only booking...