Credit Fraud Order Review Specialist

hace 7 días


Panamá, Panamá Grainger Businesses A tiempo completo

**Work Location Type**: Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships.
With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe.
We're looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Primary Function To investigate orders and accounts that are found to be potentially fraudulent while ensuring the following: - Continued positive sales growth and profitability - Positive contributions to economic earnings and increased shareholder wealth - Recognizing fraud and coding accounts accordingly - Effective utilization of SAP R/3 to maximize productivity within the department Main Duties & Responsibilities The Credit Fraud Order Review Specialist must work closely with Accertify, Security (Investigate), Customers, Sales, Branch Services, Legal, On-Site Services, Collections, Credit, and Accounts Receivable departments.
Work with cross-functional resources to resolve potential fraud issues and code accounts accordingly resulting in well informed business decisions that help reduce fraud exposure for the company.
**Emphasis to**: Provide Security with information about fraud accounts and fraud attributes.
Facilitate order review and releasing through the proper administration of fraud logic to maximize data integrity and process efficiency.
Prioritize, review and resolve suspected fraud transactions.
Enable communications and establish relationships with business partners and customers.
Maintain knowledge of regulatory guidelines and changes (Sarbanes Oxley, SEC, GAAP, UCC guidelines, NACM, etc.).
Meet with internal/external business partners to foster and maintain close working relationships as required.
Understand Grainger's core business.
Performs other duties as assigned.
Education & Experience 1-3 years of experience in related field preferred.
High school diploma or equivalent required; some college and/or specialized training preferred.
Experience with fraud transactions and accounts, credit, and process resolution required.
Ability to work effectively and develop relationships with all levels of management.
Demonstrated writing/oral communication skills.
Other attributes and competencies include results driven, customer focused, decisive, analytical, creative, agile, and possess technical literacy.
Grainger is an Equal Opportunity / Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.



  • Panamá, Panamá Philips A tiempo completo

    **Job Title**: Customer Order Specialist **Customer Order Specialist** As a Customer Order Specialist you are responsible for managing orders to ensure that the customer receives the ordered goods in the right time and on the right place. **Your role**: - Create, manage and monitor sales orders as well as coordination backorders, ensuring customers needs...


  • Panamá, Panamá, Panamá Pandora A tiempo completo

    Do you want to be a part of the world's leading jewelry company while putting your experience in Fraud & Payments into use?If yes, then we might have an exciting opportunity for youYou will be part of Pandora Latin America & Asia Pacific Team in an international organization of can-do spirited, passionate, and performance-driven people.The Fraud & Payments...


  • Panamá, Panamá Estee Lauder A tiempo completo

    **Description**: The Order Management Specialist is responsible for efficiently processing and fulfilling customer orders to ensure they are received on time. Their primary purpose is: - Timely and accurate order processing in SAP. - Monitor & evaluate all order issues and resolve discrepancies. - Analyze open order reports to ensure all issues are removed...


  • Panamá, Panamá Philips A tiempo completo

    Job TitleOrder Backlog Fulfillment SpecialistJob DescriptionOrder Backlog Fulfillment Specialist: Responsible for the order backlog management to ensure that orders have a clear path for revenue and accomplish with Order booking policy. Your role: Prepare order risk assessment and lead backlog review calls with multiples stakeholders. Prepare and provide...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    **Job Overview**We are seeking an experienced Order Management Specialist to join our Ultrasound Customer Order team. As a key member of our team, you will be responsible for ensuring the timely and accurate processing of orders, change orders, etc.KPIs:Timely Customer Order ConfirmationExcellent customer serviceYour Role:Manage the order desk functional box...


  • Panamá, Panamá Pandora A tiempo completo

    Do you want to be a part of the world's leading jewelry company while putting your experience in Fraud & Payments into use? If yes, then we might have an exciting opportunity for you! You will be part of Pandora Latin America & Asia Pacific Team in an international organization of can-do spirited, passionate, and performance-driven people. The Fraud &...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    JOB DESCRIPTION Job Title Customer Order Specialist Jr. Job Description Customer Order Specialist The Ultrasound Customer Order team is responsible for ensuring day-to-day accurate processing of orders, change orders, etc.according to a set of KPIs such as Timely Customer Order Confirmation to provide a very good customer service.Your role: Manage the order...

  • Collection Specialist

    hace 3 días


    Panamá, Panamá Philips A tiempo completo

    **Job Title**: Collection Specialist **Collection Specialist** The Collection Specialist is responsible for supporting al collections and queries activities between businesses and third party providers by establishing, implementing and maintaining effective delinquency control and follow-up program for all customer accounts **Your role**: - Manage...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    About the RoleAs a Junior Customer Order Specialist, you will play a vital role in ensuring the day-to-day accurate processing of orders. This involves working closely with various stakeholders to provide excellent customer service and meet set KPIs.Your key responsibilities will include:Ensuring timely customer order confirmationProcessing upgrades orders,...


  • Panamá, Panamá, Panamá Philips A tiempo completo

    JOB DESCRIPTION Job Title Junior Customer Order Specialist Job Description Jr Customer Order Specialist As a Jr Customer Order Specialist you are responsible for ensuring day-to-day accurate processing of orders according to a set of KPIs such as Timely Customer Order Confirmation to provide excellent customer service.Your role: Ensure day-to-day accurate...


  • Panamá, Panamá Philips A tiempo completo

    JOB DESCRIPTION Job Title Customer Order Specialist Jr. Job Description Customer Order Specialist The Ultrasound Customer Order team is responsible for ensuring day-to-day accurate processing of orders, change orders, etc. according to a set of KPIs such as Timely Customer Order Confirmation to provide a very good customer service. **Your role**: Manage the...


  • Panamá, Panamá Grainger Businesses A tiempo completo

    **Work Location Type**: Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to...


  • Panamá, Panamá Estée Lauder Companies A tiempo completo

    Grow your career with The Estée Lauder Companies! The Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. As the global leader in prestige beauty, we touch over half a billion consumers a year. Our Company's products are sold in over 150 countries and...

  • Sales Specialist

    hace 3 semanas


    Panamá, Panamá, Panamá Home Products Group A tiempo completo

    Sales Specialist The Sales Specialist is responsible for providing the sales team with the information, content, and tools necessary to enhance sales effectiveness.This role involves analyzing sales strategies, monitoring market trends, and ensuring proper execution of commercial initiatives to drive business growth.Responsibilities: Establish, analyze, and...


  • Panamá, Panamá Proyecto Staffing A tiempo completo

    Empresa de servicios de medios de pago en Panama busca contratar Supervisor de Transacciones de Tarjetas de Crdito Requisitos Experiência con operaciones de TDC Cocimiento de manuales de franquicias y sus actualizaciones Habilidad para identificacin de fraudes, cargos y reporteria Buen dominio de Paquete Office Graduado en Informatica, Administracion de...


  • Panamá, Panamá Philips A tiempo completo

    **Job Title**: Order Processing Specialist Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique...


  • Panamá, Panamá Grainger Businesses A tiempo completo

    **Work Location Type**: Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to...


  • Panamá, Panamá, Panamá Pandora A tiempo completo

    About the RoleThis is an exciting opportunity for a seasoned professional to join Pandora's team as a Fraud & Payments Specialist. As a member of our international organization, you will contribute to the development and implementation of strategies to protect our e-commerce revenues and maintain our reputation for excellence.Key Responsibilities:Risk...


  • Panamá, Panamá, Panamá Pandora A tiempo completo

    About PandoraPandora is the world's leading jewelry company, giving a voice to millions of people's love every day. We sell our jewelry in over 100 countries through more than 6,000 points of sale, including over 2,000 concept stores.We pursue sustainability in everything we do, with ambitious and measurable targets across our business, from sourcing to...

  • Manager Operations

    hace 4 días


    Panamá, Panamá Fiserv, Inc. A tiempo completo

    Atender las líneas de asistencia exclusivas de los productos Visa Platinum, Visa Signature, Mastercard Plantinum, Mastercard Black, brindándole toda la información relacionada a datos y estatus de su cuenta.Contestar peticiones de solicitud de información (saldo, crédito disponible, pago mínimo, fecha de pago, asistencia en transacciones rechazadas,...