Commercial Excellence Manager

hace 1 semana


Panama City Novo Nordisk A tiempo completo

The position

As a Commercial Excellence Manager at Novo Nordisk, you will: Develop and implement strategies to align, measure, and achieve excellence in the execution of commercial initiatives with business unit goals and objectives. Lead the development and implementation of best practices for sales force effectiveness, productivity index, market expansion, and field force deployment. Establish metrics to evaluate the performance of commercial initiatives and provide regular insights and recommendations for continuous improvement. Design and execute targeted customer segmentation strategies to optimize resource allocation and customer engagement. Lead market research activities to gather insights on market trends, competitive landscape, and customer preferences. Develop and administer short-term incentive plans to motivate and drive desired sales behaviors and outcomes. Lead the development and execution of digital transformation initiatives to enhance commercial operations and to achieve a superior customer engagement. Qualifications To be successful in this role, you should have: A Bachelor’s degree in Business Administration or a relevant field such as Data Science, Statistics, or a related discipline (A Master’s degree in Business Administration or MSc in Analytics, Data, Digital, or related fields is highly desirable). Minimum of 5 years of experience in Commercial Excellence or Sales Force Effectiveness. Background in the pharmaceutical or retail industries are a strong plus. Proficiency in establishing and monitoring performance metrics to evaluate the effectiveness of commercial initiatives; Proven track record in developing and implementing strategic initiatives to enhance commercial performance. Strong background in collaborating with cross-functional teams to align commercial strategies with market dynamics and customer needs. Advanced English About the department The Customer Engagement & Omnichannel department is a dynamic and fast-paced team located in CLAT (Central, Caribbean and Latam emerging countries). We are a global team of professionals dedicated to driving commercial success and enhancing customer engagement. With a focus on performance, innovation, and digital transformation, we strive to deliver world-class management of data and optimize sales processes. Join our team and be part of a collective effort to make a difference in the lives of millions of patients in our region. Working at Novo Nordisk Novo Nordisk is a leading global healthcare company with a -year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63, employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us Together, we go further. Together, we're life changing.

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