Order Manager Analyst
hace 6 meses
**Job Title**: Order Manager Analyst
***Order Manager Analyst**
**Responsibilities**
- Create sales orders manually as well as monitor automated sales orders, supported by various channels
(including return flow)
- Focus on the flow that is not touchless and one -time-right (unhappy flow) to make sure these orders are
fulfilled
- Solve root causes of non-touchless flow in a quick and efficient way by getting in touch with the right person
- Reporting on order receipts and order status
- Responsible for the administrative flow of all types of Sales orders from order intake to sales recognition.
- Managing sales orders up to delivery to 3PL/forwarding
- Manage backorders with the Factory to ensure Customer Requirements are met
- Prepare, organize, and lead weekly order book review meeting between factory and market (group)
- Capable of resolving escalations.
- Ensure SAP transactions for order handling are timely executed and SAP order book data quality is well
maintained and up-to-date.
- HS-only: Screening of complex orders (specials) regarding technical content and commercial correctness.
- HS-only: Managing specials, combined shipment, DEFOA cases
- Coordinate customer inquires
- Responsible to release customer billing as requested by the market finance policy and create customer facing
documents which meet local fiscal and legal requirements on time and first-time right
- HS-Only: Managing 3rd Party Purchase Orders: PO creation, deliveries, and quality related activities
**Requirements**:
- Bachelor degree in Business Administration, Supply Change Management
- Requires 3-5 years of related experience
- Analytical skills
- Inventory experience
- Intermediate English skills
- Order management process
- SAP knowledge
**About Philips**
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
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