Customer Experience Support

Management Support Group is a Panamanian business that provides back office and customer service support to renowned American companies that specialize in the area of health insurance. We are currently looking for career-minded individuals, who are eager to start or continue their careers in a professional office environment. This position includes...

Desirable experience in the electronics industry, not essential, but the experience in data analysis and creation of new reports is between 1 and 3 years of experience. Availability to work face-to-face in the offices and temporary contract 3 months** Support in Customer tasks, Experience with monitoring, performance measurement of claims. Advanced level in...

**About the Company**: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team...

Due to the growing demand within our operational activity, we are currently looking for Customer Support Agent to join, on a full-time basis, our Lacias Panama Team. **Requirements**: - Excellent written and verbal Portuguese and English skills - Experience working with customer support - Analytical skills - Ability to work in multitasking...

**About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant...

**About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant...

**This is a Hybrid role requiring 2/3 days per week in the office (We are based in the City of Knowledge area)** **About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation -...

**This is a shift based role in which 50% of your time will be spent working nights.** **The current shift pattern**: 3 weeks of daytime working followed by 3 weeks of nighttime working on rotation. This will be on a 3 days on and 3 days off basis. **About Pole Star**: As the leader in maritime intelligence, Pole Star empowers better decision-making and...

This is a shift based role in which 50% of your time will be spent working nights. The current shift pattern:3 weeks of daytime working followed by 3 weeks of nighttime working on rotation.This will be on a 3 days on and 3 days off basis. About Pole Star:As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’...

Immerse yourself in the bustling energy of Panama City as you help craft unparalleled customer journeys. We're on the lookout for a Customer Experience Coordinator who embodies our brand, committed to enhancing every interaction with our customers across a variety of touchpoints. Location: Hybrid - Panama City Office **Your Mission** As the heartbeat of...

**Community Phone**: - remote first and always_ At Community Phone, we're on a mission to make the phone more powerful and relevant than ever before. Frustrated by a lack of humanity in the industry, we set out to create a phone company that respects customers. We keep data secure, protect against spam calls, and eliminate hidden fees and complex...

**CustCustomer Support Specialist - Sales Support**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

**Nuestro IT Customer Support Agent debe**: - Experiência en soporte técnico en temas de IT. - Tener experiência en el uso de aplicaciones Empresariales tipo ERP _(SAP Business One, Microsoft Dynamics, Sage o similares)._ - Tener conocimientos contables y/o administrativos. - Estar orientado al servicio al cliente y a la solución de problemas. - Tener...

IMPORTANT INFORMATION - PLEASE READ: This role will be a shift based role, where you will work in shifts rotated from Night shift to Day Shift to Swing Shift.The current shift pattern:* 6 Days on, 2 Days off.*The shifts will be rotated from 'Night Shift' to 'Swing Shift' to 'Day Shift', separated by the 2 days off.*The Day shift is at 8 hrs working, with 1...

**Community Phone**: - remote first and always_ At Community Phone, we're on a mission to make the phone more powerful and relevant than ever before. Frustrated by a lack of humanity in the industry, we set out to create a phone company that respects customers. We keep data secure, protect against spam calls, and eliminate hidden fees and complex...

Position Summary The Vendor Support position is an extremely important role within our MSP team. The Vendor Support role will be responsible for vendor interaction, ensuring the proper channels of communication are followed in a prompt manner, and resolved effectively and efficiently. The Vendor Support position will be responsible for interacting with...

Responsibilities -Acts as a trusted advisor for a given set of customers-Maintain cadence of communicating with customers to ensure successful deployment of our products, validate ongoing use, and identify expansion opportunities-Ensure customer is aware of the training, support, video tutorials, forums, and other resources available to them online, via...

This role involves troubleshooting and resolving complex technical issues related to hardware, software, and networking, as well as identifying and resolving underlying issues that contribute to the problem. The Tier 2 Tech Support will work closely with the customer and other teams to provide a resolution in a timely manner. Key Responsibilities Respond to...

StartFragment Job Description Manage a team responsible for providing dedicated customer service support to both customers and international sales representatives. Provide analysis of business and sales results to support international markets. Responsibilities Review International financials and identify figures which are not expected / aligned with...

**Title: Customer Service Representative** We are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role. - Will do data entry tasks such as support ticketing and order fulfillment, etc **Requirements/Skills**: - Updated resume with...