Tour Experience Manager
hace 3 días
Company Overview
">EF Education First is a multicultural and multilingual community of team members working across 55 countries. We strive to make educational travel possible for students worldwide.
">Job Description
">We are seeking an Operations Coordinator to join our Operations department in Panama. The ideal candidate will be detail-oriented, entrepreneurial, and have a "nothing is impossible" mindset.
">The role entails assisting the Tour Success Team in ensuring a beautiful experience for our customers. This includes providing EF Tour Directors with information and support during execution of the tour, as well as emergency telephone service for operational on tour.
">Required Skills and Qualifications
">To succeed in this role, you will need strong communication and interpersonal skills, showcasing adaptability and flexibility in a dynamic work environment. You should also have an operational mindset, be proactive and flexible, and passionate about educational travel.
">Additionally, you will need to be calm under pressure, able to handle competing priorities, and possess organizational skills and great attention to detail.
">Benefits
">We offer a vibrant, dynamic working environment, and a fulfilling international career. Our office location in Costa del Este provides a variety of perks, including discounts to local restaurants, cafes, hotels, and other hot spots, a fully equipped fitness center, and seasonal office events.
">Others
">This position is a full-time, fixed-term coordinator role starting January 13th, 2025, and ending July 31st, 2025. The role entails a mandatory five-day in-office onboarding period, after which you can adhere to our hybrid schedule.
-
Tour Operations Manager
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoAbout the Role: We are seeking an accomplished Production Manager to lead our tour operations in Latin America. As a key member of our team, you will be responsible for planning and managing tour logistics, ensuring exceptional customer experiences for group tours.Responsibilities:Leadership & Development: Manage day-to-day activities and performance of a...
-
On Tour Support Manager
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoEmergency Response ManagerPanama City, PanamaJoin us at EF Tours, a division of EF Education First, as we revolutionize the educational travel industry and transform students into the next generation of global citizens.THE ROLE:As an Emergency Response Manager, you will work closely with the planning, implementation, and training of our crisis management and...
-
Tour Logistics Specialist
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoAbout Ef Education FirstWe make things happen at Ef Education First. We encourage you to take full ownership of your work, regardless of your level or experience. Our organization's DNA has a boundless entrepreneurial spirit that drives us forward.Job DescriptionWe are seeking a Tour Logistics Specialist to join our Operations department in Panama. In this...
-
Tour Support Assistant
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoOur MissionAt EF Education First, we believe in opening the world through education, providing students of all ages with the freedom and confidence to explore the world. We are seeking an Incident Response Intern to join our team, who shares our passion for education and customer service.The RoleIn this role, you will work closely with the Safety and...
-
Customer Experience Crisis Manager
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoAbout the Role:As an Emergency Response and Support Professional, you will play a critical role in our company's response to day-to-day and major emergencies. You will work closely with our Safety, Incident Response, Flights Emergency, and Sales teams to provide an exceptional customer experience in the event of an on-tour emergency.Your key responsibilities...
-
On Tour Support Specialist
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoEmergency Response Specialist (Seasonal)Panama City, PanamaJoin us at EF Tours, a division of EF Education First, as we revolutionize the educational travel industry and transform students into the next generation of global citizens.TheRole:As an Emergency Response Specialist, you will work in thecrisis management and support functions within Educational...
-
Tour Operations Manager
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoCompany OverviewEducational Tours, a division of EF Education First, is revolutionizing the educational travel industry by transforming students into global citizens. Our mission is to provide exceptional experiences for travelers while ensuring their safety and well-being.SalaryWe offer a competitive compensation package that reflects the importance of this...
-
Guest Experience Manager
hace 21 horas
Panamá, Panamá, Panamá Marriott International A tiempo completoJob Summary:We are seeking an experienced Guest Experience Manager to join our Sales & Marketing team at Marriott International. As a key ambassador for our brand, you will be responsible for delivering exceptional guest experiences that drive loyalty and revenue growth.Key Responsibilities:Developing and executing effective sales strategies to maximize...
-
Operations Coordinator
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoOperations Coordinator – EF Panama With one shared mission of opening the world through education, EF is a multicultural and multilingual community of team members working across 55 countries all around the world.Bring your talents, your perspective, and your ambition.In return, we offer a vibrant, dynamic working environment, and a fulfilling...
-
Operational Response Specialist
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoAbout UsEF Education First is proud to be an equal opportunity employer, committed to providing employees with a work environment free of discrimination and harassment. We strive to stay small to ensure agility, smart thinking, and a fun place to work.Job DescriptionWe are looking for an Incident Response Intern to join our team. In this role, you will work...
-
Incident Management Coordinator
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoCompany OverviewEF Education First is a global leader in international education, operating in over 600 offices and schools across 52 countries. Our mission is to open the world through education, providing students of all ages with the freedom and confidence to explore the world.The RoleWe are seeking an Incident Response Intern to join our Safety and...
-
Global Travel Coordinator
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoAbout the Role">We are seeking an experienced Operations Coordinator to join our team in Panama. As a key member of the Operations department, you will be responsible for ensuring the smooth operation of our worldwide tours.">Key Accountabilities">Your key accountabilities will include providing EF Tour Directors with information and support during execution...
-
Emergency Response Coordinator
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoAbout The RoleThis is a unique opportunity to join our team as an Emergency Response Specialist. In this role, you'll be responsible for managing high severity cases, facilitating communication between travelers, and supporting US sales staff with routine on-tour issues. You'll work closely with our central Safety, Operations, and Flights teams to ensure a...
-
Operational Support Specialist
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoAbout Us">At EF Education First, we believe that educational travel has the power to break down cultural barriers, foster understanding, and create lifelong memories.">Job Summary">We are looking for an Operations Coordinator to join our team in Panama. As a key member of the Operations department, you will play a vital role in ensuring the smooth operation...
-
Incident Response Internship
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoOperationsIncident Response InternEF Education First is the world leader in international education.With more than 52,000 staff and teachers and with a presence in 115 countries around the world, our mission is simple: opening the world through education.Since we were founded in 1965, EF has helped more than 15 million people see the world, learn a language...
-
Guest Experience Manager
hace 21 horas
Panamá, Panamá, Panamá Marriott International A tiempo completoJob DescriptionThis role involves overseeing the front office operations of a busy hotel, ensuring that all guests receive exceptional service and that the front office runs smoothly and efficiently.Key TasksManage the front desk, handling check-ins, check-outs, and any other transactions as needed.Assign rooms and ensure accurate account setup for each...
-
Tour Operations Specialist
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoJob DescriptionClearly and concisely manage inbound phone, online chat & email communicationWork across time zones with sales and operations teams to anticipate and quickly resolve problems on behalf of customersDevelop and implement personal and regional sales strategies to push the business forwardRecognize great customer service and strive to provide it...
-
International Tour Logistics Specialist
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoAbout Ef Education FirstWe operate like the world's largest startup, with a boundless entrepreneurial spirit built into our organization's DNA. Our team members often say we make things happen, encouraging full ownership of work regardless of level or experience.Job RoleYou will be responsible for ensuring a beautiful experience for our customers both...
-
Global Incident Response Specialist
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoJob OverviewThe Safety and Incident Response team at EF Education First is seeking a highly skilled individual to join our Operations Emergency Support Team. This role involves providing exceptional customer service and technical support to customers in a fast-paced environment.Key Responsibilities:Answer all calls that come into the Operations Emergency...
-
Operations Intern
hace 3 días
Panamá, Panamá, Panamá Ef Education First A tiempo completoOperations Intern (Specialized Tours) With one shared mission of opening the world through education, EF is a multicultural and multilingual community of team members working across 55 countries all around the world.Bring your talents, your perspective, and your ambition.In return, we offer a vibrant, dynamic working environment, and a fulfilling...