Salesforce Platform Manager
hace 2 días
Company Overview: EF Education First is a global leader in international education, helping students gain new perspectives and build skills for the future through experiential learning. We partner with educators across the world to create global education programs that blend classroom, digital, and experiential learning for students.
Job Description: As an accredited institution, we operate like the world's largest startup, encouraging our team members to take full ownership of their work and innovate continuously. We are seeking a skilled Salesforce Administrator to join our Enablement team, which builds the applications and systems that make travel happen.
About the Role: In this role, you will manage and maintain the Salesforce platform, ensuring high-quality and accurate data. You will leverage Salesforce's built-in features to develop scalable solutions and implement integrations with other systems and applications. Additionally, you will provide end-user support and training, addressing issues and answering questions to ensure optimal use of Salesforce.
Responsibilities:
- Manage and maintain the Salesforce platform, including user setup, roles, profiles, permissions, and security settings.
- Perform regular data management tasks, including data imports, data cleansing, and data integrity checks.
- Leverage Salesforce's built-in features to develop scalable solutions, prioritizing the use of no-code/low-code solutions.
- Customize Salesforce to meet business requirements, including creating custom objects, fields, formulas, workflows, and validation rules.
- Implement and manage Salesforce integrations with other systems and applications.
- Provide end-user support and training, addressing issues and answering questions to ensure optimal use of Salesforce.
- Monitor system performance and proactively address potential issues.
Requirements: To be successful in this role, you must have 2-4 years of experience as a Salesforce Administrator, with hands-on experience in an initial Salesforce implementation and ongoing system management. You should have in-depth knowledge of Salesforce configuration options, including roles, profiles, security settings, workflows, and data management. Additionally, you should have a strong understanding of Salesforce best practices and functionality.
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