Aftermarket Solutions Area Mgr

hace 2 semanas

Panamá, Panamá, Panamá Caterpillar A tiempo completo

Career Area:

Marketing / Sales / Product Support**:

IT'S YOUR TIME

Make your career worthwhile
Caterpillar is much more than powerful, efficient machines. We are a North American multinational present in more than 500 locations around the world.

We are a world leader in construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.


Here you build what matters - whether it's the career you want, crucial job skills, strong relationships or new digital technologies.

There is great work to be done around the world and this work is driven by our team of employees, who are formed through diversity so that we can achieve the best results.


General information:
Aftermarket Solutions Area Mgr

Area:
Marketing / Sales / Product Support

Number of requisition:1

Recruiting type:
Internal and External

Local:
Panama

Important:

-
Don't forget to include a resumé in English in your profile in Workday


The incumbent in this position is responsible for executing the Construction Industries Aftermarket Strategy, for LATAM North countries, while providing support and guidance to the dealer community on growth initiatives.


Responsibilities:

  • Deliver the Annual Parts Business Plan for the territory
  • This Achieve parts sales objectives for targeted customer accounts
  • Lead a customeroriented Sales & Marketing Team
  • Supply accurate competitive intelligence gathered from the field and documented in Caterpillar systems
  • Provide input to parts orders business plan and S&OP process
  • Drive dealer parts & service sales by implementing and leading governance process
  • Manage the sales funnel and key account management within own teams. Consolidate and communicate VOC & VOD on won/lost parts & service sales to internal business teams for action.
  • Sponsor the growth and development of District ASRs and dealer parts & service sales managers within assigned territory
  • Lead the implementation of the digital transformation of sales processes
  • Drive the aftermarket solutions sales to achieve business plan (for parts, worktools and reman)
  • Ensure optimum use of Parts Sales Variance to meet yield annual business plan and growth targets
  • Collaborate effectively with all relevant business partners
  • Consolidate and report customer parts & service requirements and key customer insights to internal business partners. Actively champion and influence change related to Caterpillar parts & service support strategies, products, and services
  • Drive improvements in parts & service sales management processes at dealers in region. Increase dealer closure rate for parts & service sales opportunities, leveraging marketing campaigns to maximize sales results
  • Provide product support account management at a corporate level with assigned large opportunity Target Accounts
  • Assist in developing an effective pipeline of qualified future ASRs.

Basic Qualifications

  • Bachelor's degree preferably in Engineering or Marketing
  • 10+ years' experience in dealer and customer facing role
  • Sales and Marketing experience
  • English and Spanish Advanced
  • Availability to travel +60% of the time

Behavioral skills:

Must have a good understanding of Aftermarket Business, experience with direct sales and/or sales management. Excellent customer focus, communication, negotiation, influencing, and selling skills.

  • Fluent in English and Spanish
  • Portuguese Advanced
  • Experience with business planning and sales forecasting.
  • Assignments in parts & service sales, marketing or support.

Some of
the offered
benefits:

  • Medical plan
  • Dental plan
  • Medicines reimbursement
  • Psychological, Legal, Social and Finance Support Program
  • Private pension plan
  • Profit share
  • Meal assistance
  • Christmas basket
  • Transportation
  • Life and personal insurance
  • Extended maternity and paternity leave
  • Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
LI

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here.

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