Sales Operations Manager

hace 4 semanas


Panama PlacidWay A tiempo completo

We're looking for a proactive Sales Operations Manager to lead our Customer Care and Operations Team. This role combines effective sales management with operational efficiency, driving both customer satisfaction and significant revenue growth.

**Core Responsibilities**:
1. **Lead Daily Operations**: Guide the sales team in their daily tasks, ensuring they have the necessary tools and support to succeed, focusing on modern sales techniques and customer relationship management

2. **Manage Sales Representatives**: Manage daily sales team assignments such as lead distribution, sales pipeline management, proactive problem resolution, among other functions.

3. **Drive Sales from High-Volume Leads**: Actively pursue sales opportunities from a large volume of leads in an outbound sales environment.

4. **Enhance Sales Techniques**: Provide ongoing training to the team on the latest sales strategies and tools to boost effectiveness.

5. **Develop and Implement Sales Strategies**: Create innovative approaches to meet and exceed sales targets.

6. **Ensure Customer Service Excellence**: Maintain high standards of customer service to improve customer retention, satisfaction, reviews and referrals.

7. **Analyze Sales Data and Market Trends**: Use analytics to steer the team towards effective strategies and identify growth opportunities.

8. **Optimize Sales Processes**: Streamline procedures to enhance team productivity and efficiency.

9. **Foster Team Collaboration**: Work closely with other departments to align sales strategies with broader company goals.

**Key Requirements**:

- Bachelor’s or master’s degree.
- Minimum of 5 years in sales leadership, with significant customer service management experience.
- Proven success in achieving sales targets and driving customer service excellence.
- Skilled in training and developing sales teams.
- Proficient in CRM software and sales analytics tools.

This role is designed for a visionary leader passionate about creating an environment where customer satisfaction and team success are paramount. If you are committed to elevating customer service standards and driving revenue growth through effective sales management, we would love to hear from you.

What we offer
- Progressive salary increases based on performance.
- Access to paid time off (PTO) for a healthy work-life balance.
- Quarterly commission program with a 6% uncapped ceiling, recognizing your effort and dedication.
- Additional perks, including integration events and bonuses for exceptional performance.
- Professional growth opportunities in the rapidly evolving technology industry, within one of the leading companies in medical tourism.
- Team Performance Bonuses. Apart from individual contributions, include bonuses tied to the overall performance of the sales and customer service team
- Annual Performance Bonus. Offer an annual bonus based on meeting or exceeding predefined annual sales and operational goals

Application Question(s):

- Please describe an operational strategy you have developed to increase the revenue of companies you have worked with.
- What is your total experience duration within the technology sector?

**Experience**:

- Sales B2C: 8 years (required)

**Language**:

- English (required)

Application Deadline: 15/05/2024


  • Sales Manager

    hace 3 semanas


    Panama Lot Squared Development A tiempo completo

    Are you the hype man in your sales office? - Do you want to continue your journey in leadership with a company who will support your growth? - Do you see yourself as the coach and mentor to a diverse sales team? - Are you eager to make a difference in the lives of others? We need a rockstar Sales Manager to take us to the next level. Our outbound sales...


  • Panama SGF Global A tiempo completo

    **Call Center Operations Manager** As Caller Center Operations Manager, you will directly oversee call center daily operations. You will support the development and implementation of best cell center methods and procedures. Call center operations manager is also responsible for developing new processes or systems to improve efficiency, quality control, or...

  • Sales Manager

    hace 4 días


    Panama ABB A tiempo completo

    **Sales Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...

  • Sales Manager

    hace 3 semanas


    Panama ABB A tiempo completo

    **Sales Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...

  • Community Sales Manager

    hace 2 semanas


    Panama Regus A tiempo completo

    **Community Sales Manager** **PANAMA CITY, Financial Park To** At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you’ll...

  • Advertising Sales Manager

    hace 3 semanas


    Panama Infinity Talent A tiempo completo

    The leading online marketplace in Central America, is seeking an Advertising Sales Manager to lead our advertising sales team. This role will work closely with leadership to develop our vision and strategy, and position as a leading advertising solutions provider in the region. We are looking for a sales professional who is passionate about digital marketing...


  • Panama Execunet A tiempo completo

    **Remarks**: We are working with one of the leading providers of solar racking and tracking solutions for Commercial and Utility Scale projects. They have a diversified portfolio of products backed by a strong parent company and 20 GW of solar projects installed with their systems. As their team continues to grow, we have been asked to help identify a...


  • Panama Execunet A tiempo completo

    **Remarks**: We are working with one of the leading providers of solar racking and tracking solutions for Commercial and Utility Scale projects. They have a diversified portfolio of products backed by a strong parent company and 20 GW of solar projects installed with their systems. As their team continues to grow, we have been asked to help identify a...

  • Sales Account Manager

    hace 3 semanas


    Panama CHAT ASSASSINS A tiempo completo

    **100% Remote - Work from Home Position - Must be located anywhere in Latin America or Brazil.** **Are you a self driven sales manager, hungry for personal and financial growth, looking to expand with a market dominant organization?** Then please continue reading **Chat Assassins** works with premium personal brands. Our solutions consist of building...

  • Sales Account Manager

    hace 7 días


    Panama Aranda Software A tiempo completo

    En Aranda Software desarrollamos soluciones para la Gestión de Servicios e Infraestructura de TI, alineadas a las mejores prácticas ITIL® y enfocadas en generar el mayor valor para las compañías del mercado latinoamericano. Buscamos expandir nuestro equipo en Panamá y estamos en busca de un(a) Sales Account Manager o **Business Development Manager**...


  • Panama Selina A tiempo completo

    Description Who we areOur Mission is to inspire authentic and meaningful connections.Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures. What the role isThe Operations Manager is the main leader...


  • Panama Breakout A tiempo completo

    At Breakout, a Techstars-backed company, we’re facilitators of strategic fun, building the global platform to help businesses develop strong company culture no matter where their employees are based. We believe that teams that have fun together are happier, perform better, and stick together. And, help companies like Adobe, Duolingo, and Dropbox build...

  • Agreement Sales Manager

    hace 4 semanas


    Panama Wärtsilä A tiempo completo

    Agreement Sales Manager We are looking for an Agreement Sales Manager to join our team in the area of America's marine business. As an Agreement Sales Manager at Wärtsilä, you will be the ambassador for life cycle agreement solutions in a unique role that combines people skills, strategic thinking, leadership, and negotiations. At Wärtsilä, we are...


  • Panama Ntt Data A tiempo completo

    Operations Partner to join our team in Panama City, Panamá (PA-8), Panama (PA).Partner Operations Specialist - Cloud Partner Ecosystem Position Overview The primary charter for this position is to build and manage operational processes to support and scale our strategic cloud partnerships across NTT DATA Services. These partnerships include Amazon Web...

  • Sales Manager

    hace 4 semanas


    Panama Humanet A tiempo completo

    An international company supplier of mineral products for the agriculture, industry, consumer, and community sectors is hiring a Sales Manager for their industry sales business. Key responsibilities Responsibility for the sales and marketing of the complete non-agricultural product portfolio in Latin America Closely driving and supporting the development and...


  • Panama Selina A tiempo completo

    Description Who we areSelina’s mission is to build a global movement where people live, travel, work and explore unique local experiences while forging meaningful connections. Built with the digital nomad in mind, Selina is disrupting the hospitality industry with a design, tech and socially-centric approach to boutique hotel and co-working experiences...


  • Panama Selina A tiempo completo

    Description Who we areSelina's mission is to build a global movement where people live, travel, work and explore unique local experiences while forging meaningful connections. Built with the digital nomad in mind, Selina is disrupting the hospitality industry with a design, tech and socially-centric approach to boutique hotel and co-working experiences that...

  • Revenue Manager

    hace 1 semana


    Panama Hyatt Regency Panama City A tiempo completo

    Summary The Revenue Manager provides revenue accounting leadership and business best practices to the hotel. The Revenue Manager has responsibility for all technical accounting aspects of hotel's revenue streams. This role will provide key leadership surrounding the hotel's revenue recognition policies and will regularly interface with the sales, operations...

  • Revenue Manager

    hace 2 semanas


    Panama Hyatt Corporation A tiempo completo

    Revenue Manager Hyatt Regency Hyatt Regency Panama City Panama - Panama CityRevenueDepartment Head/ManagerFull-timeReq ID: PAN000047LocalSummaryThe Revenue Manager provides revenue accounting leadership and business best practices to the hotel. The Revenue Manager has responsibility for all technical accounting aspects of hotel's revenue streams. This role...

  • Sales Manager Elsb/elsp

    hace 3 semanas


    Panama ABB A tiempo completo

    **Sales Manager ELSB/ELSP**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.**: **This...